FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Treatment for database growing pains and head banging


When you decide to move into a more advanced FundRaiser program, it usually means that your organization is in a time of positive change: your organization is growing and having enough success that you can no longer make due with the limitations of your previous software. You make the jump to a more powerful program, open it up and then try to get as comfortable as you used to be with the old software.

I had that kind of positive confusion on my mind when I went over to the FundRaiser Tech Support department and asked Jonathan what would be his ‘best advice’ for organizations who were having 'software growing pains.' He had some great suggestions, but overall it boiled down to this simple piece of advice:

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Donor management software for Macs

Red apple

If you have a Mac computer and are looking for a donor management system, you probably already know that there very few donor management programs written specifically for Mac computers. So what do you do-- just go with the one of the few Mac options out there? That's fine if one of those programs offers exactly the features you want, but given the huge array of donor management programs for Windows users, you might feel a little resentful about being limited in that way.

Good news-- even as a Mac user there are two ways to have nearly as many options in donor management software as Windows users have:

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Best Practices for Coordinating Users in Your Database

When Siena/Francis House began to grow, it also found the need to change how it was using FundRaiser. For one thing, with more staff members simultaneously using the software, FundRaiser was slowing down. For another, more users meant more need to coordinate work within the database.

Siena/Francis House is Nebraska’s largest shelter serving homeless men, women, and children, and growing quickly. In the past seven years, “we’ve grown from 86 to 222 beds for the men guests. Within 2 months of building the new men’s shelter, we were laying down mats for overflow. Depending on the weather, we now house as many as 300 to 350 men, women and children guests a night and serve 900 meals a day. We’re expanding our women’s shelter soon to double the number of women we can help,” says Marge Harman, Information Technology Administrator for the organization.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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NRB 2011

It was exciting and rewarding to visit the National Religious Broadcasters (NRB) convention for 2011. Autumn and I met so many people who are continuing to increase their reach on the world and were looking for a way to keep the relationships with their contacts intact. We are happy to announce two new FundRaiser Basic users, Revelation Ministries and Faith Radio. Our new FundRaiser Online user is Focus on Life radio. We hope in the years to come their efforts are maximized and personal.

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Become a beta tester for FundRaiser Donor Portal - Volunteer Features

The Volunteer features of the Donor Portal integrate volunteering scheduling features on your website with your desktop version of FundRaiser.  If you are a current FundRaiser user and are interested in being a beta tester for Volunteer features of the Donor Portal, let us know. Beta testing is starting  soon. Now is your chance to give input into development as well as test and use the new features. Contact Autumn Shirley at 800-880-3454 ext 302

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Wait a minute, while we are rendering the calendar
data conversion Facebook campaign features Cloud welcome packet entering auction gifts event management personalizing letters data entry banquet office appeal letters donor retention anonymous donors National Change of Address pledges mailing case study on site training gift acceptance policy Excel brick campaign gift entry donor advised funds planning annual maintenance plan Task List segmenting donors look and feel grassroots campaign Resiliency Personalizing Donor Portal board members fundraising understanding giving trends campaign management capital campaign technical support general government grants accounting software new leadership foundations Reporting to IRS custom page advanced tab social media email motivation code relationship tracking legacy giving FundRaiser Hosted development director donor slip Company culture mode code donor recognition donor engagement premiums thank you letters FundRaiser Basic training donor retention rate recurring gifts security vacation overview nonprofit fundraising ticketsales publicity materials customer portal donor prospects End of Year Letters Volunteer module raffle charity golf tournaments Alternative Addresses Congratulations spreadsheets word processor appeal tech tip user spotlights solicitors data analysis GoFundMe project volunteering communications FundRaiser Spark Importing Data gift notes field role of nonprofits Thanksgiving alumni PayPal online donations letter merge notes transparency operational costs Thank You new donors LYBUNTS user interface follow up donor attrition rate giving levels Crowdfunding Campaign budget how-to videos motivation ROI giving history NCOA processing animal rescue auction moves management texting donors Facebook upgrading donors product news support happiness arts building donor relationships Reminders letter templates in honor of donations Constant Contact major donors change of address updating small donations donor profile New Year targeted mailings Tickles holiday new version new nonprofit backing up data donor GivingTuesday password protection reports correspondence #GivingTuesday training tip updates announcements spare fields membership programs online donations direct mail salutation lapsed donor grants how to handle auction gifts major gift prospects monthly giving Codes volunteers ticket sales membership benefits endowment campaign Snow Birds donor contact information donor targeting donor attrition disaster relief customer service community supported gardens tax summary letters repeat donors add ons holiday letters memorial giving community arts nonprofits increasing giving amounts upgrade annual campaign holiday giving In-Kind gifts tribute gifts planned giving donor preferences donor loyalty donor source donor relations fundraising letters new features prospects merge fields the Ask community broadcasting SYBUNTS membersip benefits donation history flash sales correspondance adding personal notes to letters pictures importing csv operating systems campaign passwords Network for Good corporate sponsors mission driven large donations phoning donors Groupings

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