FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Treatment for database growing pains and head banging


When you decide to move into a more advanced FundRaiser program, it usually means that your organization is in a time of positive change: your organization is growing and having enough success that you can no longer make due with the limitations of your previous software. You make the jump to a more powerful program, open it up and then try to get as comfortable as you used to be with the old software.

I had that kind of positive confusion on my mind when I went over to the FundRaiser Tech Support department and asked Jonathan what would be his ‘best advice’ for organizations who were having 'software growing pains.' He had some great suggestions, but overall it boiled down to this simple piece of advice:

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Donor management software for Macs

Red apple

If you have a Mac computer and are looking for a donor management system, you probably already know that there very few donor management programs written specifically for Mac computers. So what do you do-- just go with the one of the few Mac options out there? That's fine if one of those programs offers exactly the features you want, but given the huge array of donor management programs for Windows users, you might feel a little resentful about being limited in that way.

Good news-- even as a Mac user there are two ways to have nearly as many options in donor management software as Windows users have:

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Best Practices for Coordinating Users in Your Database

When Siena/Francis House began to grow, it also found the need to change how it was using FundRaiser. For one thing, with more staff members simultaneously using the software, FundRaiser was slowing down. For another, more users meant more need to coordinate work within the database.

Siena/Francis House is Nebraska’s largest shelter serving homeless men, women, and children, and growing quickly. In the past seven years, “we’ve grown from 86 to 222 beds for the men guests. Within 2 months of building the new men’s shelter, we were laying down mats for overflow. Depending on the weather, we now house as many as 300 to 350 men, women and children guests a night and serve 900 meals a day. We’re expanding our women’s shelter soon to double the number of women we can help,” says Marge Harman, Information Technology Administrator for the organization.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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NRB 2011

It was exciting and rewarding to visit the National Religious Broadcasters (NRB) convention for 2011. Autumn and I met so many people who are continuing to increase their reach on the world and were looking for a way to keep the relationships with their contacts intact. We are happy to announce two new FundRaiser Basic users, Revelation Ministries and Faith Radio. Our new FundRaiser Online user is Focus on Life radio. We hope in the years to come their efforts are maximized and personal.

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Become a beta tester for FundRaiser Donor Portal - Volunteer Features

The Volunteer features of the Donor Portal integrate volunteering scheduling features on your website with your desktop version of FundRaiser.  If you are a current FundRaiser user and are interested in being a beta tester for Volunteer features of the Donor Portal, let us know. Beta testing is starting  soon. Now is your chance to give input into development as well as test and use the new features. Contact Autumn Shirley at 800-880-3454 ext 302

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Wait a minute, while we are rendering the calendar
donor retention prospects solicitors how to handle auction gifts data conversion recurring gifts spreadsheets custom page advanced tab membersip benefits updates merge fields vacation Volunteer module charity golf tournaments tech tip merge notes Constant Contact new features online donations happiness Cloud importing csv Reminders features In-Kind gifts Snow Birds on site training mode code data analysis holiday letters New Year Facebook campaign grassroots campaign gift entry donor advised funds customer portal GivingTuesday donor relations accounting software memorial giving understanding giving trends large donations tax summary letters appeal letters pledges upgrading donors membership benefits Resiliency grants how-to videos brick campaign banquet correspondence Excel End of Year Letters personalizing letters major donors donor slip look and feel monthly giving follow up campaign management customer service community arts nonprofits segmenting donors mailing new version technical support endowment campaign social media Codes annual campaign Congratulations Thanksgiving mission driven planned giving animal rescue budget donor source National Change of Address welcome packet new nonprofit transparency Network for Good overview ticketsales add ons correspondance user spotlights announcements raffle Thank You in honor of donations salutation ticket sales donor attrition rate change of address updating community supported gardens motivation code gift notes field donor prospects password protection legacy giving repeat donors online donations training support Groupings Reporting to IRS gift acceptance policy capital campaign NCOA processing office holiday alumni appeal Facebook role of nonprofits operational costs entering auction gifts case study direct mail FundRaiser Hosted premiums giving levels planning communications security annual maintenance plan government grants volunteers donor engagement donor profile moves management foundations data entry holiday giving anonymous donors Importing Data increasing giving amounts board members development director FundRaiser Basic major gift prospects donor attrition upgrade the Ask letter templates donor targeting Crowdfunding Campaign backing up data reports relationship tracking operating systems nonprofit fundraising adding personal notes to letters training tip thank you letters passwords Personalizing pictures disaster relief product news #GivingTuesday texting donors Donor Portal donor contact information arts Company culture SYBUNTS spare fields membership programs corporate sponsors giving history GoFundMe project donor loyalty community broadcasting letter auction lapsed donor volunteering Tickles building donor relationships new donors small donations publicity materials ROI targeted mailings tribute gifts donor recognition Alternative Addresses phoning donors donation history donor flash sales donor retention rate Task List fundraising letters word processor fundraising motivation general FundRaiser Spark email donor preferences PayPal LYBUNTS user interface campaign new leadership event management

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