FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Looking Deeper Into the Donor Period Comparison Report

Mary Lenker
chartgrap_20190205-192630_1

The Donor Period Comparison Report (available on FundRaiser Select and Professional) provides a powerful way to receive an overview of your donors’ giving over several set time periods. From monthly to quarterly, semi-annually, or yearly, this report allows you to see a list of all your donors (or just a selection) and the totals of their giving for each period. In one glance you can chart trends, view donors who haven’t given and even see percentage and dollar amounts of the increase or decrease in giving.

Continue reading
Tags:
reports donation history donor loyalty donor retention rate donor targeting
Tweet
Trainers Blog
2023 Hits

Volunteer Help With Data Metrics

Kim Klein
Volunteer Help With Data Metrics

Dear Kim,

We work with refugees and immigrants, providing legal services, workshops and even sanctuary in some churches. I have been reading a lot about fundraising metrics recently and wonder how much time I should spend figuring out our retention rates and return on investment and that kind of thing? We have three paid staff: I am the development director and we have an executive director and a director of programming. We have about 100 volunteers and serve 2,500 people a year, and growing. We have about 1,000 individual donors as well as a number of faith-based organizations who are partners in a variety of ways. Sometimes we make money from workshops. We are all stretched thin but I want to run a good development program. What is the value of all this data?

Continue reading
Tags:
data analysis ROI donor retention rate
Tweet
Non-Profit Fundraising Tips
4143 Hits

Moving Members Up The Giving Ladder

Tony Poderis
Moving Members Up The Giving Ladder

Moving donors up the giving ladder is one of the prime reasons to keep a donor database. Here are some tips for how to prepare to ask your members to move up the giving ladder.

Creating a Reality-Based Gift Chart

Compile an A to Z listing of all current donors and lapsed donors—no more than three years (excluding those whose reason for lapsing is known).

Continue reading
Tags:
increasing giving amounts donor retention rate LYBUNTS
Tweet
Non-Profit Fundraising Tips
12342 Hits

Cultivating Your Donor Database Gives You Opportunities to Reach Out

Mary Lenker
Cultivating Your Donor Database Gives You Opportunities to Reach Out

Going back and cultivating your database will give you additional opportunities to reach out. Run periodic reports to find your lapsed donors, for example people who haven’t donated in the last 6 months. Use those reports for additional donor outreach.

Both the Donor and the Donation Report are good to use. For instance, you might want to usee

Continue reading
Tags:
donor retention rate donor attrition reports
Tweet
Tech Blog
4252 Hits

How to figure Retention and Attrition Rate in FundRaiser

Sasha Daucus
How to figure Retention and Attrition Rate in FundRaiser

In Kim Klein's article on stopping a subtle decline in donations, she mentions the importance knowing your donor retention and attrition rates. You can figure donor retention (how many you have kept) and atttrition (how many you lost) easily using Fundraiser. 

Both are calculated by taking all the donors you had in the previous calendar year and comparing which of those donors gave in the most current complete calendar year. In other words, which of the people who gave in 2014 also gave in 2015? Expressing that number as a percentage of loss gives you your attrition rate; expressed as a percentage of renewal gives you your retention rate.

Continue reading
Tags:
donor retention rate donor attrition rate understanding giving trends
Tweet
Tech Blog
9601 Hits
Wait a minute, while we are rendering the calendar
upgrading donors giving levels tax summary letters entering auction gifts Personalizing spare fields happiness upgrade segmenting donors corporate sponsors follow up ticketsales capital campaign grants Tickles community broadcasting advanced tab mode code backing up data security gift entry motivation code support change of address updating charity golf tournaments volunteers major donors monthly giving major gift prospects spreadsheets Volunteer module word processor government grants brick campaign tribute gifts new leadership Task List gift notes field Crowdfunding Campaign adding personal notes to letters annual campaign donor loyalty donor operational costs customer service holiday letters PayPal donor slip FundRaiser Spark targeted mailings Congratulations Donor Portal Groupings anonymous donors donor contact information raffle look and feel ticket sales publicity materials board members budget building donor relationships volunteering banquet annual maintenance plan SYBUNTS GivingTuesday mailing new version arts relationship tracking increasing giving amounts data analysis salutation development director donor advised funds donor relations holiday Thank You small donations Resiliency new features online donations flash sales passwords Reminders donor recognition motivation correspondance donation history social media donor prospects tech tip large donations FundRaiser Basic new donors understanding giving trends announcements customer portal disaster relief NCOA processing on site training email data entry nonprofit fundraising training direct mail features mission driven appeal letters training tip campaign importing csv how to handle auction gifts add ons merge fields merge notes fundraising End of Year Letters reports grassroots campaign memorial giving donor attrition Codes donor preferences password protection #GivingTuesday role of nonprofits membersip benefits the Ask community supported gardens legacy giving New Year letter user spotlights appeal FundRaiser Hosted campaign management auction ROI Snow Birds data conversion recurring gifts general user interface donor source donor retention rate texting donors new nonprofit Network for Good donor attrition rate repeat donors donor engagement event management Constant Contact Company culture in honor of donations solicitors planning premiums planned giving pictures holiday giving welcome packet technical support community arts nonprofits fundraising letters case study office phoning donors online donations endowment campaign National Change of Address thank you letters alumni vacation correspondence custom page Excel Cloud pledges membership benefits donor targeting prospects giving history updates gift acceptance policy GoFundMe project Importing Data personalizing letters membership programs moves management LYBUNTS animal rescue how-to videos overview donor retention operating systems Facebook foundations communications lapsed donor product news Facebook campaign accounting software In-Kind gifts donor profile Reporting to IRS letter templates transparency Alternative Addresses Thanksgiving

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password