FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

What to do when you don't have addresses

EmailContact

Hi, Kim:

We urgently need to put out our first fundraising letter ever but only have email addresses for people (and in some cases, phone numbers). Should we send a nice looking letter by email, then follow up by phone, or should we just call to get the snail mail address, send the letter, then call again to try to schedule a face-to-face meeting?

~The Conundrums of Virtual Life

Dear Conundrum:

Just use the e-mail addresses you have for correspondence.  E-mail is mail, just sent over the internet instead of through the Post Office.  An advantage of e-mail is that you might be able to set up the meeting by e-mail.  Be sure to include a link so that people can give on-line at the time they get your e-mail.

For those people you know well enough, consider skipping the e-mail and phoning to set up a meeting.  And think about whether you really need to try to see all the people who you have e-mails for—you may want to segment to just the ones most likely to make a big gift.

Good luck!

~Kim Klein

Originally published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $ 30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help you stay in touch with donors:

Take an online guided tour of FundRaiser

Learning from experience makes you richer, wiser, ...
5 Ways to Manage Address Changes for a Donors on t...

Related Posts

Wait a minute, while we are rendering the calendar
data conversion SYBUNTS Congratulations recurring gifts texting donors repeat donors motivation code new version Facebook major donors pledges prospects Reporting to IRS alumni data entry announcements direct mail #GivingTuesday thank you letters tech tip donor recognition FundRaiser Basic appeal letters memorial giving brick campaign upgrading donors ticketsales fundraising Thanksgiving fundraising letters passwords merge notes phoning donors mailing security support donor contact information donor source overview importing csv how to handle auction gifts new donors gift notes field operational costs donation history donor attrition rate Task List holiday giving arts development director product news community broadcasting End of Year Letters adding personal notes to letters disaster relief volunteers online donations case study ROI customer service motivation donor preferences donor building donor relationships Groupings board members on site training holiday letters custom page publicity materials gift acceptance policy flash sales capital campaign giving levels letter operating systems ticket sales donor prospects donor targeting Thank You follow up general nonprofit fundraising NCOA processing communications spare fields planning campaign giving history Excel lapsed donor In-Kind gifts updates training tip LYBUNTS monthly giving entering auction gifts look and feel FundRaiser Hosted foundations solicitors office Alternative Addresses animal rescue Constant Contact Company culture donor profile Codes donor slip correspondence customer portal add ons anonymous donors advanced tab tax summary letters donor loyalty the Ask Importing Data charity golf tournaments FundRaiser Spark legacy giving grants welcome packet Tickles role of nonprofits mode code segmenting donors features technical support email premiums donor attrition community arts nonprofits how-to videos Snow Birds endowment campaign upgrade Crowdfunding Campaign relationship tracking user interface raffle happiness membersip benefits understanding giving trends vacation grassroots campaign PayPal correspondance user spotlights merge fields salutation password protection auction increasing giving amounts donor engagement membership programs word processor annual maintenance plan Network for Good membership benefits change of address updating Resiliency data analysis moves management new nonprofit social media mission driven holiday small donations GivingTuesday corporate sponsors annual campaign transparency appeal GoFundMe project donor retention rate Volunteer module government grants new leadership tribute gifts new features New Year campaign management Personalizing Donor Portal targeted mailings National Change of Address personalizing letters in honor of donations pictures donor relations large donations reports gift entry letter templates training donor retention online donations accounting software budget Cloud community supported gardens volunteering donor advised funds Facebook campaign backing up data banquet major gift prospects planned giving spreadsheets event management Reminders

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password