A Better World Through You

We believe that supporting our nonprofit customers through excellence in software and service is part of our contribution to a better world.

Customer Testimonials

  • Support Testimonials
  • Software Testimonials
  • "I want to say how much I have enjoyed working with you and with your team. What an amazing company and group of people you have - I read your newsletters and I know from my interactions with your gang that it is a terrific place to work and that is very much reflected in the customer interface! I always know if I call there is always support, a solution. How wonderful that is in this day and age!" - Michelle L, Canadian Digestive Health Foundation
  • "I have used FundRaiser in my work with a couple of different nonprofits, and I always come back to them because the software brings a great deal of organization and focus to our work. I also feel like I have a personal relationship with the folks at FundRaiser, which makes working with them a fun experience. Their prompt return of calls, attention to detail and willingness to work outside the box adds up to unparalleled customer service." – John M, Karis, Inc
  • “We are very pleased with FundRaiser. Your attention to product development, responsive service, and informative training are great!” - Dave H, Calvary Fellowship Homes, Lancaster, PA
  • "Many thanks for your help last week. Yvonne and I learned a lot, and it was a great introduction to the program for me. You were informative, kind and patient." - Annika M., William Newton Healthcare Foundation, Winfield, KS
  • "I also want to compliment the gentleman that helped me today with my Fundraiser items. He was very patient and understood the questions and my needs. Absolutely an excellent representative of your organization." - Patti T., VCS, Inc., New York City, NY
  • "Thanks! It worked, and I'm a very happy camper." -- Bob W., St. Anthony's Catholic Church, Wichita, Kansas
  • "Awesome! I cannot thank you enough for your help. You've saved us lots of headache." -- Leslie M., The Loft Cinema, Tucson, Arizona
  • "Now that's service! You left us with our communal jaws hanging... Last week we called you explaining that we had an issue with our FundRaiser program - you corrected it immediately! Not in a few hours, not the next day, but right then. Thank you so much for being there, being efficient and being effective." -- Claudette, Hospice-Thornhill, Ontario, Canada
  • "I'd like to thank you for your prompt and successful assistance in clearing up my issue with the files. Since I use FundRaiser almost everyday to keep track of ongoing contributions to our 501c3, I've come to depend on it working without fail! Thanks again for your help." -- Tim, Fellowship of Reconciliation
  • "Everywhere I go I have been telling colleagues about how great your product is. Now I will tell them how valuable your technical support is too. Thanks a lot." -- Barbara S., Madison Community Health Center, WI
  • "As a new user of FundRaiser Select I have found that tech support could not have been better. I have had one technical crisis that was responded to within an hour and quickly fixed. On another occasion I asked for instructional support via email. This was also responded to within an hour. What more could one ask for!!!" -- Yvonne C., TMM Family Services, Tucson, AZ
  • "I am amazed that such inexpensive software has such direct, immediate and competent tech support available!" -- Danae C., Hostelling International, San Francisco, CA
  • "I wanted to thank you for your patience and all your help. I know I call and bug you often, but thanks for being so friendly!" -- Angela, Mercy Ministries, Tennessee
  • "Thank you for all of your assistance with our donor management software. Your help was invaluable. It is so nice to be able to talk to a person instead of a machine to answer your questions. You always took the time to help me understand the entire process. Your staff was always so polite and professional." -- Renee, Blind Relief Fund of Philadelphia
  • "Thanks a million for your help. You know how to make people happy. Your patience and quick attention were more than one could hope for." -- Joan, Tirimbina Rainforest Center
  • "I want to commend you on your organization's customer service. Although Community Shares has only dealt with your company for a short while, we have been impressed by your prompt response to questions and requests for help. Thanks for adding our request for a report to the next update." -- Lisa, Community Shares of Colorado
  • "You get an actual person most of the time when you call. I mean they answer the phone, not after holding for 15 minutes!" -- Sandy S., Durham County Library, Durham NC
  • "Thank you so much for your quick attention to our technical support issue at Life's Kitchen. We really appreciate your personal consideration and realize that as President of your company you have gone above the call of duty to meet our customer needs... we're looking forward to working with you in the future and raising lots of money with your product!" -- Sunny and Kathy, Life's Kitchen
  • "Thank you very much, Larry, for a great class... you are always so pleasant and easy to understand... we really appreciate your training!" -- LoriAnn, Boys & Girls Club, Tulare
  • "I also want to tell you how pleased I am with Larry and Travis' support. Endlessly patient, extremely knowledgeable, and able to understand and speak non-techese- I have never encountered a help desk duo like them. They are terrific." -- Glena, Polly Klaas Foundation
  • "Many thanks to you and your team for your excellent service and support. I feel treated like a stockholder who owns 51% of the company!" -- Dennis, The Community House
  • "You folks are a real help and a real oasis in the desert of voice mail, long waits and repeated suggestions that the only way to solve ANY problem is to buy and upgrade." -- John, Marillac Clinic
  • "Your Larry Weaver [tech support] made magic and walked me through the process [of upgrading to next level of FundRaiser program]." -- Jo, Petaluma People Services Center
  • "We just want to write to say thank you to both you and Larry for all your help and support during our software conversion. We have really learned a lot and are feeling much more comfortable with the software. It has been such an exciting process and we are already feeling the benefits of using this program! Again, we are truly grateful and look forward to speaking with you both in the near future." -- Collene, Penobscott Theatre
  • "Those guys in tech support are wonderful and a great asset to FundRaiser." -- Maude S. Interfaith Community Services, Arizona
  • "Tech support was of tremendous assistance to us today." -- Darren, Canadian Cancer Society
  • "It's so refreshing to work with a company that ensures such high quality support responses as you have done for us for years!" -- Diane M., Public Education Partners, Aiken, South Carolina
  • "Thanks a lot! The online training was a painless and very helpful intro into the world of Fundraiser Select and web seminars." -- Betti, Illinois Center for Violence Prevention
  • "What I appreciate most is there's a live person to talk to!" -- Susan H, Evansville Bar Association
  • "FundRaiser is definitely getting an evaluation +++ for support. I especially appreciated the coordination of your support, marketing, and development teams. Thanks again for your rapid and to the point response." -- John B., ITS Manager, West Bay Opera, Palo Alto, CA
  • "The technical support at FundRaiser is second to none. There is always a technician available, and the technician has ALWAYS advised us quickly and accurately. This is an invaluable service. Thank you!" -- Paula, Women and Children's Horizons, Inc., Wisconsin
  • "I have no technical skills whatsoever, yet I found it very easy to teach myself how to use the program. I must tell you how much I enjoy your informative, well-organized presentations. I look  forward to the next sessions. I did what you said, and of course it worked perfectly.  Your support for the program is wonderful!" -- Judy J., West Plains Public Library Foundation, Missouri
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  • "We chose FundRaiser Professional because it met our specifications perfectly; it was priced fairly, the service department was extremely responsive and we had a good feeling after talking to friendly company personnel. As a direct result of using FundRaiser Professional, we have increased contributions because of the efficiency with which we can process gifts and acknowledge them. We recommend FundRaiser to any organization that is seeking good value in an exemplary data management product." --S. DiNenna, President, Bishop McDevitt Catholic High School, Wyncote, PA
  • "As the new development director, I have recently been trained on FundRaiser Professional, as has my Administrative Assistant, Olivia. We have found the software to be straight-forward and very easy to learn. Olivia just commented the other day how user friendly the software is. We are also both pleased at how efficient and supportive Tech support has been." -- Terri, Lansing Christian School
  • "This program has been a huge asset to us here at Washington State NARAL... Donor management software is, in many cases, the single most expensive aid to campaigns and there is a lot of junk out there in the world. I feel fortunate to have been able to work with FundRaiser Professional and your technical support has been nothing short of a blessing." -- Sheri, Washington State NARAL
  • "As grassroots organizers, I believe we are only as good as our lists. This software has really made a difference in our ability to keep track of people for all purposes, not just fundraising." -- Eliza, Montana NARAL
  • "I'm now working at another agency, where we're limping along with one of your competitors' products. It's very powerful, but it's so complicated that we have a hard time using it. In fact, we got a mailing from them just the other day in which they said, "Now there are FOUR ways you can enter data" - we all said "oh, no, we haven't figured out the first way yet." Anyway, I just wanted you to know that I recommend you to all my friends, and wish that we could be using FundRaiser here instead." -- Sandy, Baltimore, MD (a previous user
  • "FundRaiser Select is intuitive and impressive! Great work and....thanks for a wonderful tool for those of us with minimal bucks and little computer savvy!!! It is underpriced!!!!" -- Don M., President & CEO Children's Harbor, Inc.
  • "I have no idea how to use this system yet, so I am all over the map, but the system is idiot-proof enough that I was able to pull out a complete listing of current members.... so my mailing was very painless thanks to FundRaiser Select." -- Eric, San Francisco Performing Arts
  • "As a FundRaiser Select user, I can't say enough good things about it. The programs are great, the tech support even better." -- Sandy S., Durham County Library, Durham NC
  • "I am happy to recommend your software. In the interests of appearing non-partisan, I keep trying to find a software program that is as good as yours, but I can't. The main problem really seems to be the technical support. I have NEVER heard a complaint about your technical support. I cannot say that about ANY other software company. Some I can say I have only heard complaints about!!" -- Kim Klein (fundraising consultant, author) Berkeley, CA
  • "We are so happy with your fundraising software and spread the word whenever we can!" -- Pat B., First Witness Child Abuse Resource Center, Duluth, MN
  • "You will be proud of me. I managed to figure out the import. ... I have always been "manual shy" because the wording and lingo always raised more questions than it answered. Yours is definitely different. I could really understand it. The import wizard also made it very easy." -- Bonnie W., St. Michael's Academy, Texas
  • "I've used FundRaiser Select for about 2 years. I was 'confused' at first because it was so easy to use!  I haven't regretted purchasing it for a moment." -- Maureen G., Neighborhood House in Peoria, Illinois
  • "As a new user of FundRaiser Select, this has been a very exciting experience... I quickly found it was very easy to work in and learn. For the first time ever I am able to track each individual campaign, each individual donor and groups of donors." -- Yvonne C., TMM Family Services, Tucson, AZ
  • "OK Now we're really impressed! Data transfer worked the first time, and we're now about a month ahead of schedule. If setting up mailing labels goes this smoothly I don't know what we'll do." -- Melinda and Olivia, Jewish Council of North Central Florida.
  • "We used the trial version you provided to TREMENDOUS success, and raised $7000 needed to buy new chairs for our community theater."--Troy, Actors, Inc., Ames IA
  • "We are gearing up for our first campaign and I find the information in your newsletters very helpful. Our Associate Director passes her subscription on to me but I feel now I need to get it first hand. Thank you!" -- Patricia, Chautauqua Alcoholism & Substance Abuse Council (CASAC), Jamestown, NY
  • "I love this program!! It's wonder-bar... " -- Elizabeth, Islamic American Relief Agency, Missouri
  • "I think what you have done with FundRaiser Select is great. It fits my needs... and is DEPENDABLE!" -- Dave S., The Angelus, Hudson, FL
  • "Wow, I am just loving FundRaiser Select - it is sooooo easy to navigate and everything is laid out so well....good job!" -- Linda, MATS, Morristown, TN
  • "Thanks!! I love the software and it has made our small charity a delight to manage. I also recommended it to a client, who then purchased the full package and has used it successfully to manage thousands of donors, create very professional letters and significantly improve their operation." -- Michael D., Trident Consulting Group, Massachusetts
  • "I appreciate your software's simplicity, but that it's also complete, thorough and affordable! Thanks! Your technical support people are terrific as well." -- Lisa, Forgotten Angels
  • "Thanks for your prompt response for my request for a demonstration CD. I have used your program on a trial basis and it seems to be what we are looking for. I am impressed with the import feature, and was able to import our donor base of 400 names effortlessly." -- Ralph, Soledad Community Health Care District Foundation
  • "I've been using FRBW for several months now. Our Mac based nonprofit bought a PC to run your software and I have no regrets. We love the program, and donations are increasing!" -- Keith, Imagine That Ministries
  • "I can't believe all of what you get... (for FundRaiser Basic)! And, it's extremely user-friendly." -- Carol S., St. Louis, MO
  • "I am campaign manager for _____ who is running for Jackson County commissioner. I just found your program and was impressed. I find it easy to use and intuitive. Keep up the good work!" -- Aaron H., Oregon
  • "We were fortunate to find your software through the internet and found it to contain all the necessary tools that the more expensive software packages have but at a fraction of the cost. We could never afford any of the fundraising databases we viewed but were able to purchase and implement the FundRaiser Basic." -- Lois, Centre County Youth Service Bureau, Pennsylvania
  • "I can attest the success of year-end letters! I sent out about 600 letters in December, thanking people for their gifts that year and asking for a year end gift.... We generated $4,500 in less than a month, with more coming in. FundRaiser Basic makes it so much easier to track and work on these kinds of 'personal' fundraising approaches." -- Jenifer S., Bogus Basin Lifetime Sports Education Foundation, Boise, ID
  • "Thank you guys so much for all the hard work and for having to coordinate from different parts of the world with such speedy service. We greatly appreciate it!" -- Aleen D., American Library in Paris, France
  • "We love the program, it's a magnificent tool." --Sue, Art 180, Virginia.
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