Are you ready to work with a company that you can identify with? Maybe you've been using fundraising software by a company that isn't providing you with the level of support you need, or you have been limping by with spreadsheets and homemade systems that just aren't cutting it any longer, or maybe you're brand new to the world of development software and you're looking for a good place to start... Whatever your situation is, we can help; it's time to experienceThe FundRaiser Difference.
We have earned a reputation for outstanding customer service and excellent donor management software, and we work every day to maintain that reputation. We work tirelessly to make sure that your donor management software is performing for you, and that you receive the support that you deserve. Our customer retention rate is over 90% (we have customers who have used FundRaiser since the DOS days!), and that's not because there isn't anything else out there that can do what our software can, it's because there isn't anyone out there who offers the same level of support and service that we do! But don't take our word for it - take a look at our customer testimonials or ask for references to hear what our customers have to say.
We believe in YOU
At FundRaiser, we take great pride in our work because our job is to support you in your mission. We believe that we work with the very best people in the world, and that motivates us to be our best and to constantly strive to perform at the absolute highest level of service. We're a small company (see next paragraph), and we don't offer the highest salaries or best benefits, but we offer our employees the very unique opportunity to spend their workday helping you make the world a better place. That might sound like a whole lotta lip service, but you'll personally experience that attitude shining through in every FundRaiser Team member that you speak with. Each of us feels passionate about our work to support you in your mission; when you choose to invest in FundRaiser Software, you become a part of the FundRaiser Family, and you can expect to be treated like family.
Small but Mighty!
FundRaiser Software is a small company, and we don't have stock options, or sports stadiums, or million dollar bonuses for our CEO (or anyone else, for that matter), but we guarantee that the customer service we offer is absolutely unmatched. That's because we invest all of our resources into providing unrivaled customer service and ongoing product development. You won't see any FundRaiser billboards, or paid ads on your YouTube videos because the money you spend with FundRaiser goes right back into providing better products and services for you. We can do this because we are a privately-owned company and we're based in a part of the country that offers, among other things, a very low cost of living, so we can operate with exceptionally low overhead. This has allowed us to maintain a steady, organic growth since 1983, and has meant that our company and our finances are very stable, even in tough economic times. We've been here for more than 30 years, and we aren't going anywhere.
Built-in Growth Path
We believe that using any of our FundRaiser programs will help you raise more money for your organization and streamline your fundraising efforts. This success will very likely result in growth within your organization, and, as your organization grows and your needs evolve, you will start to need more out of your donor management software. We believe that your fundraising software should grow with you, so we have designed FundRaiser to do just that: both FundRaiser Spark and FundRaiser Select have a built-in growth path up to the next level, and FundRaiser Professional, our top-level product, includes new features as they are released, so its growth is automatic. You'll always receive 100% credit for the license you already purchased when you upgrade, and your data will transfer seamlessly.
What does this all mean for you, though? It means that you can feel confident that, when you become a member of the FundRaiser Family, you will be able to count on us and our products to serve you well for many years to come. If you have taken the time to read this whole page, then you must like what you see - why not take the leap and experience The FundRaiser Difference for yourself? Call us at 800-880-3454 ext. 3 to learn more about how we can help you!