FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Schools improve donations by focusing on their most generous donors, part 1

Schools improve donations by focusing on their most generous donors, part 1

Read Part 2 here

When schools focus their donor cultivation on parents, alumni, and the close relatives of students and alumni, they are likely to see a very positive return. Knowing this has led to increased donations for several schools who are FundRaiser users. They know for a fact that these groups are their most generous because they clearly identified this trend in FundRaiser. Using these same techniques to identify common giving trends, your school – or other non profit— can clarify which of your constituent groups are most supportive.

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Useful Donor Information

Useful Donor Information

Dear Kim,

We have 500 donors, of whom 50 give over $1,000 and another 50 give between $500-999. We do a decent job of keeping in touch with these 100 donors, usually talking to them by phone or visiting the top 20 largest donors at least once a year. I keep all the information on these donors and I am retiring, so cleaning out my files and getting ready to pass this information on to the next person. I have pages of stuff on some people, and almost nothing on others. But what should I have? And what should I delete?

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7 key components for donor cultivation you should be tracking in your donor management software

The true secret of happiness lies in taking a genuine interest in all the daily details of life

Fund-raising has many engaging and inspiring sayings. Three that give insight into donor cultivation are:

People give to people.You don't raise funds; you raise friends.Fund-raising can be summed up in just three words - relationships, relationships, relationships.

At its heart, donor cultivation is about an organization's staff and leadership developing relationships with those capable of giving support and making them friends of the organization.I define donor cultivation as an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.I can't stress enough how important this definition is - how important it is to the future of an organization's fund-raising efforts. Every successful fund-raising operation cultivates its donors - builds relationships with them. The most successful do it constantly and systematically.Let's parse this 48-word statement and examine its key components. Again, the definition, this time with its key components in bold type:Donor cultivation is an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.

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Being of Service to Donors


As a development officer in a nonprofit organization you are well positioned to facilitate business and social contacts your donors may wish to make. Once, I had a family foundation that was making substantial gifts, and a donor who was head of a large financial house. I knew the broker-donor wanted to talk about handling the Foundation’s investments, so I put them together. The result was two happy donors and my employer, the Cleveland Orchestra, reaped the benefit of being the matchmaker.

Inviting a donor to a party or event hosted for you by those who are more socially or professionally prominent is a good way to help that donor up the success ladder. Conversely, inviting prominent members of your community to a party hosted for you by a donor who is trying to increase his or her social or professional standing can work just as well.

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Keeping in Touch with Donors

Preparation makes informal meetings go smoothly

Even if you successfully get donors to make site visits and are able to reach out to them as described above, it is not enough. You need to do more to keep in touch. After all, how many times a year will a donor be willing to come to the organization, or how frequently can you call for an appointment without becoming a pest? Besides, there are other ways to communicate and express interest in donors. Let’s begin by looking at communication that is more about the donor than the organization.

Send birthday and other appropriate greeting cards. Send get-well cards and even flowers to a donor in the hospital. Keep your eye open for items about donors in newspapers. When you see one, clip it and send it along with a “congratulations” note to the donor.

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donor targeting change of address updating community broadcasting campaign management passwords giving history mode code planning welcome packet training upgrade donor source GoFundMe project In-Kind gifts Congratulations donor prospects corporate sponsors grants user interface NCOA processing word processor phoning donors data conversion community arts nonprofits #GivingTuesday online donations National Change of Address general Facebook security donor engagement customer portal building donor relationships Constant Contact entering auction gifts capital campaign volunteering holiday giving major gift prospects advanced tab flash sales Thanksgiving direct mail fundraising monthly giving letter pledges LYBUNTS foundations memorial giving raffle Task List operational costs disaster relief Resiliency alumni donor loyalty overview adding personal notes to letters membership programs Donor Portal FundRaiser Hosted Importing Data texting donors solicitors Network for Good password protection case study vacation new leadership anonymous donors volunteers gift notes field premiums tribute gifts brick campaign new nonprofit FundRaiser Basic donation history targeted mailings role of nonprofits fundraising letters increasing giving amounts arts FundRaiser Spark training tip communications backing up data thank you letters Reminders lapsed donor recurring gifts donor retention ticketsales look and feel endowment campaign planned giving correspondance accounting software donor relations donor segmenting donors annual maintenance plan email mission driven Excel Tickles upgrading donors donor retention rate holiday large donations board members spreadsheets online donations new donors donor attrition rate small donations correspondence new version donor advised funds Crowdfunding Campaign add ons data entry prospects Reporting to IRS tech tip nonprofit fundraising support event management budget how to handle auction gifts reports moves management Personalizing understanding giving trends follow up government grants motivation membersip benefits Company culture the Ask donor slip donor preferences personalizing letters in honor of donations updates charity golf tournaments motivation code publicity materials Facebook campaign spare fields giving levels data analysis ticket sales repeat donors legacy giving animal rescue donor contact information tax summary letters major donors new features importing csv donor profile mailing Alternative Addresses New Year development director happiness office Thank You donor recognition Snow Birds salutation letter templates grassroots campaign Groupings operating systems on site training campaign user spotlights announcements transparency merge notes customer service PayPal GivingTuesday SYBUNTS pictures holiday letters social media gift acceptance policy donor attrition appeal End of Year Letters features how-to videos merge fields ROI relationship tracking technical support gift entry product news Cloud banquet community supported gardens Codes Volunteer module membership benefits appeal letters auction custom page annual campaign

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