FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.
Print

Short Take: Customer Portal for FundRaiser Users

Trainers Blog
3494 Hits
Short Take: Customer Portal for FundRaiser Users

In addition to our technical support and training departments, FundRaiser Software also provides an extensive library of how-to documents and training videos through the Customer Portal. The Customer Portal is available to customers with a current Annual Maintenance Plan. To log in visit http://www.fundraisersoftware.com and click on the “Customer Login” link in the upper right-hand corner.  If you don’t have your login information (It will be unique to the customer portal), call or email our support team and we would be happy to reset the password for you.

Once you’re logged in, the Contact Info tab allows you to update and change your organization’s contact information. There are bulletins and news available. And the Training Videos tab takes you to the library of training videos. On the Support Tools tab, there is a link to view support document and downloads, including several “how to” documents. 

The Customer Portal is designed to be available for you 24/7. This way you can watch training videos when it’s convenient for you or access a how to document when our support department may be closed.

You can contact our Technical Support Department at This email address is being protected from spambots. You need JavaScript enabled to view it. or 800-543-4131 for help on this and other questions about FundRaiser. 

Tweet
Tags:
annual maintenance plan customer portal how-to videos
Finding the Time for Grassroots Fundraising
Converting In Kind Donors to Financial Supporters

About the author

Mary Lenker

Mary Lenker

Subscribe to updates from author Unsubscribe to updates from author View author's profile More posts from author

I believe that when we join together to do good in our own ways that there’s no limit to what we can achieve, which makes my work at FundRaiser that much more special because I love helping so many organizations reach their goals.

Author's recent posts

Related Posts

Wait a minute, while we are rendering the calendar
tech tip donor slip updates tribute gifts Congratulations holiday giving donation history capital campaign new leadership endowment campaign foundations #GivingTuesday personalizing letters mode code publicity materials custom page annual maintenance plan communications texting donors fundraising donor retention rate relationship tracking planned giving user spotlights building donor relationships volunteers increasing giving amounts office giving history Codes case study how-to videos online donations charity golf tournaments community supported gardens Alternative Addresses general volunteering Volunteer module Resiliency backing up data community arts nonprofits donor entering auction gifts tax summary letters password protection large donations disaster relief donor loyalty gift entry letter templates merge fields government grants pictures Excel moves management holiday letter donor relations advanced tab community broadcasting donor targeting major gift prospects new nonprofit targeted mailings membersip benefits FundRaiser Spark mailing phoning donors user interface customer service email new version corporate sponsors donor advised funds brick campaign upgrade animal rescue new donors FundRaiser Basic premiums Importing Data customer portal auction donor attrition PayPal motivation code event management training tip passwords adding personal notes to letters in honor of donations online donations change of address updating SYBUNTS development director Reminders small donations operational costs LYBUNTS merge notes the Ask Facebook campaign major donors gift acceptance policy legacy giving training grassroots campaign vacation donor contact information operating systems happiness giving levels mission driven board members Thanksgiving Task List word processor Groupings memorial giving GivingTuesday holiday letters Company culture support how to handle auction gifts grants membership benefits donor prospects donor recognition social media features importing csv data conversion new features follow up campaign management motivation donor engagement Facebook product news fundraising letters prospects banquet GoFundMe project ticketsales spreadsheets donor source monthly giving arts raffle membership programs appeal letters Thank You planning technical support FundRaiser Hosted anonymous donors thank you letters donor profile New Year Reporting to IRS role of nonprofits security donor preferences on site training Cloud pledges add ons direct mail accounting software donor attrition rate ROI Network for Good Donor Portal donor retention correspondence upgrading donors spare fields Crowdfunding Campaign segmenting donors campaign NCOA processing ticket sales data analysis budget National Change of Address Snow Birds gift notes field look and feel announcements appeal correspondance transparency salutation End of Year Letters understanding giving trends nonprofit fundraising In-Kind gifts flash sales repeat donors reports overview Constant Contact alumni welcome packet Tickles Personalizing lapsed donor recurring gifts solicitors annual campaign data entry

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 
  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password