FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Pros and Cons of Multiyear Pledges

My belief is taht communication is the best way to create strong relationshipsDear Kim,

We have been advised to start asking our donors for three to five year pledges.  The consultant advising us says it will save us a lot of time because we do ONE ask and then the payment is spread over five years.  Our executive director likes the idea because she and the Finance Committee will be able to project income more accurately if they know people are bound by a pledge agreement.   I like the idea of saving time and not having to deal with the donors every year—it seems like I will have more time to find new donors.  But someone who heard you speak recently said you were opposed to multiyear pledges.  Can you talk about the pros and cons?

~Truly Good or Too Good to be True

Dear Truly True,

It is possible that I said I was opposed to multiyear pledges because I can be hyperbolic.  I don’t remember saying that and, more important, I am not opposed to them. However, I do think they have their down side and you can see part of the downside in the wording of your letter.  “I like the idea of…not having to deal with the donors every year…” Yes, those pesky time sucking donors!  I know you didn’t mean it that way, but when a big attraction of any strategy is that it helps you not have to talk with donors, you have to ask yourself some serious questions. If you personally don’t have enough time to take care of the donors you have as well as seek new ones, then you want to look at the role of the board, volunteers and your executive director.  Don’t solve your time problem by trying to avoid your donors. 

The other issue with multiyear pledges is that donors may stop paying.  I have known any number of organizations that sought five-year pledges and then saw an enormous drop off at the 3rd or 4th year.  I am willing to bet that part of the reason for this drop off in giving is a corresponding drop off in personal contact of the donor by the organization. 

Being in relationship with our donors (talking with them, thanking them, calling them, asking their advice, inviting them to events, etc.) is what development people live for and is the backbone of any successful fundraising program.   Any strategy you pick needs to have that relationship-building piece as the central element. 

~Kim Klein

Originally published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help with keeping track of pledges:

Take an online guided tour of FundRaiser and learn about the features in FundRaiser that interest you the most.

What's in a Greeting, Personally?
Getting To Know Fundraiser Software

Related Posts

Wait a minute, while we are rendering the calendar
passwords appeal letters capital campaign operating systems planning community broadcasting major donors Crowdfunding Campaign mailing pictures government grants event management correspondence word processor ROI relationship tracking Thanksgiving giving levels Network for Good operational costs foundations legacy giving PayPal correspondance grants In-Kind gifts ticket sales corporate sponsors donor targeting donor contact information nonprofit fundraising support backing up data increasing giving amounts the Ask building donor relationships major gift prospects banquet phoning donors data analysis upgrade donor online donations customer service campaign management arts user spotlights donor loyalty alumni appeal donor retention Donor Portal on site training new donors how-to videos charity golf tournaments personalizing letters Alternative Addresses new nonprofit password protection Resiliency add ons Facebook campaign volunteers ticketsales Volunteer module security training texting donors fundraising email reports Snow Birds auction online donations mission driven Reminders monthly giving user interface annual maintenance plan tax summary letters membership programs updates donor recognition donor prospects New Year motivation code donor advised funds pledges recurring gifts holiday Constant Contact accounting software SYBUNTS community arts nonprofits Company culture prospects customer portal community supported gardens direct mail brick campaign membership benefits spare fields office vacation Personalizing Thank You new leadership repeat donors donor preferences Excel mode code donor retention rate adding personal notes to letters motivation Tickles Codes campaign raffle follow up development director donor profile Task List data entry donor slip entering auction gifts upgrading donors FundRaiser Hosted small donations FundRaiser Basic donor attrition data conversion spreadsheets moves management product news endowment campaign communications premiums donor relations donor source how to handle auction gifts fundraising letters board members giving history importing csv new version holiday giving new features letter templates End of Year Letters tech tip planned giving lapsed donor advanced tab donor attrition rate flash sales annual campaign social media Importing Data merge fields tribute gifts Congratulations volunteering transparency merge notes animal rescue look and feel FundRaiser Spark change of address updating holiday letters gift entry publicity materials solicitors Groupings GoFundMe project understanding giving trends anonymous donors role of nonprofits announcements gift notes field Reporting to IRS features case study targeted mailings thank you letters membersip benefits in honor of donations custom page general welcome packet grassroots campaign happiness letter GivingTuesday disaster relief gift acceptance policy salutation overview Facebook Cloud large donations donation history memorial giving technical support NCOA processing training tip National Change of Address segmenting donors budget LYBUNTS #GivingTuesday donor engagement

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password