FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Fundraising After Your Founder Leaves

Good communication avoids many future problemsDear Kim:

I have been working for 10 years as the director of a social justice nonprofit that I founded. Since we have no development director, I’m the primary fundraising staff. I am considering leaving my position to stay at home with my young child. Many of our donors were brought into the organization through me, and I’m concerned some of them may stop giving if I’m no longer on staff. What can I do over the next three-four months to encourage as many of them as possible to remain part of our work after I am gone?

~Leaving Without A Lurch

Dear Lurch:

Yours is a common dilemma of founders, but with the foresight you are showing, you should be able to move donor loyalty away from you and to your organization fairly easily if you keep a few things in mind.

1)      Some of the donors will use your leaving as their excuse to stop giving.  They gave because they liked you and wanted you to be successful, but the cause is not their priority.  These often include family and long time family friends. 

2)     Some donors would have stopped giving anyway.  Every organization loses about 1/3 of their donors every year because of factors outside of the organization:  divorce, job loss, moving, or other causes become more important.  Some people only give to new organizations, and once an organization is established, they move on to another new organization. 

So whatever the donors do, please don’t take it personally.  To keep as many donors as possible, over the next few months, do the following:

  1. Begin now to prepare people for the fact you are leaving.  Make a list of all the people who would assume they would hear it from you and start calling them.  Set aside a day to call them all in a row.  Once you announce you are leaving, word will spread.  The reason you are leaving is commendable and clearly not about the organization. 
  2. Make sure everyone who talks about you leaving says the same thing.  People will try to give advice:  “Can’t you bring your child to work?”  “Can’t you work part time?”  etc. You need to remain firm, “I want to be a full time parent for awhile.” 
  3. See as many donors as you can, and bring along a board member or key volunteer.  That person should be prepared to discuss how the organization is going to stay the course, and how grateful the organization is to you, in part because of the infrastructure you have built that enables you to leave.  When appropriate, and as often as possible, ask the donors to please continue to give generously.
  4. If possible, raise a small pool of money from your closest and most committed donors to help with the transition.  You did not say if the organization is planning to hire someone to take your place, but if so, that money can help pay the bills while they get settled into the job. 
  5. Reassure people that you will be available to answer questions and give advice.  (Don’t worry—many founders are shocked by how little their advice is sought after they leave.) 
  6. Once you have the date for your last day, and the name of the person who will be doing your job, send a letter to all your donors and funders welcoming the new person and talking about program plans for the future.  Post this on your website and use social media to spread the word.

I have founded a couple of organizations myself and I want to reassure all founders—you can leave.  You will be missed a little, and the organization will move in directions that you may not entirely understand, but you have done your part by founding and running the organization for awhile. A good organization is bigger than any one person, even the founder, and it is a tribute to the skill of the founder when the organization can move on and leave us behind.

~Kim

Orignially published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help follow-up with In-Kind donors :

Take an online guided tour of FundRaiser and learn about the features in FundRaiser that interest you the most.

Clues on Using Que(ue)s
ROI tips for Spark and Select

Related Posts

Wait a minute, while we are rendering the calendar
features look and feel advanced tab alumni donor prospects word processor data entry holiday online donations donor engagement PayPal board members relationship tracking auction spare fields password protection giving history general prospects correspondence announcements donor slip raffle gift entry texting donors donor targeting customer portal Congratulations memorial giving on site training in honor of donations National Change of Address merge fields capital campaign Reminders understanding giving trends moves management targeted mailings corporate sponsors letter correspondance new nonprofit adding personal notes to letters spreadsheets change of address updating arts donor attrition donor retention rate updates gift notes field customer service donor profile grassroots campaign community broadcasting support reports email Thanksgiving FundRaiser Basic community supported gardens mode code salutation volunteers office Cloud Alternative Addresses vacation tribute gifts building donor relationships follow up donor attrition rate budget tech tip the Ask Tickles happiness mailing donor loyalty thank you letters transparency user interface motivation how-to videos donor source annual campaign Task List monthly giving donor retention membership benefits membersip benefits Reporting to IRS Network for Good mission driven backing up data endowment campaign technical support lapsed donor case study online donations how to handle auction gifts accounting software personalizing letters donor preferences Codes membership programs campaign management new features direct mail volunteering letter templates training tip security passwords donor relations End of Year Letters Snow Birds #GivingTuesday NCOA processing new donors Groupings disaster relief Facebook campaign giving levels Company culture increasing giving amounts Thank You legacy giving campaign importing csv development director motivation code custom page appeal Crowdfunding Campaign pictures event management publicity materials anonymous donors foundations role of nonprofits new leadership FundRaiser Hosted Volunteer module LYBUNTS upgrading donors community arts nonprofits entering auction gifts GoFundMe project animal rescue planned giving social media major gift prospects ticketsales add ons charity golf tournaments pledges Importing Data donor advised funds annual maintenance plan fundraising Constant Contact Personalizing product news donor contact information premiums holiday letters donation history operating systems new version user spotlights nonprofit fundraising grants fundraising letters repeat donors segmenting donors ROI overview data analysis data conversion ticket sales tax summary letters flash sales gift acceptance policy operational costs Facebook training small donations donor major donors government grants banquet Resiliency Excel communications Donor Portal GivingTuesday New Year appeal letters donor recognition FundRaiser Spark solicitors In-Kind gifts recurring gifts large donations brick campaign merge notes holiday giving phoning donors upgrade planning SYBUNTS welcome packet

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password