FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Fundraising After Your Founder Leaves

Good communication avoids many future problemsDear Kim:

I have been working for 10 years as the director of a social justice nonprofit that I founded. Since we have no development director, I’m the primary fundraising staff. I am considering leaving my position to stay at home with my young child. Many of our donors were brought into the organization through me, and I’m concerned some of them may stop giving if I’m no longer on staff. What can I do over the next three-four months to encourage as many of them as possible to remain part of our work after I am gone?

~Leaving Without A Lurch

Dear Lurch:

Yours is a common dilemma of founders, but with the foresight you are showing, you should be able to move donor loyalty away from you and to your organization fairly easily if you keep a few things in mind.

1)      Some of the donors will use your leaving as their excuse to stop giving.  They gave because they liked you and wanted you to be successful, but the cause is not their priority.  These often include family and long time family friends. 

2)     Some donors would have stopped giving anyway.  Every organization loses about 1/3 of their donors every year because of factors outside of the organization:  divorce, job loss, moving, or other causes become more important.  Some people only give to new organizations, and once an organization is established, they move on to another new organization. 

So whatever the donors do, please don’t take it personally.  To keep as many donors as possible, over the next few months, do the following:

  1. Begin now to prepare people for the fact you are leaving.  Make a list of all the people who would assume they would hear it from you and start calling them.  Set aside a day to call them all in a row.  Once you announce you are leaving, word will spread.  The reason you are leaving is commendable and clearly not about the organization. 
  2. Make sure everyone who talks about you leaving says the same thing.  People will try to give advice:  “Can’t you bring your child to work?”  “Can’t you work part time?”  etc. You need to remain firm, “I want to be a full time parent for awhile.” 
  3. See as many donors as you can, and bring along a board member or key volunteer.  That person should be prepared to discuss how the organization is going to stay the course, and how grateful the organization is to you, in part because of the infrastructure you have built that enables you to leave.  When appropriate, and as often as possible, ask the donors to please continue to give generously.
  4. If possible, raise a small pool of money from your closest and most committed donors to help with the transition.  You did not say if the organization is planning to hire someone to take your place, but if so, that money can help pay the bills while they get settled into the job. 
  5. Reassure people that you will be available to answer questions and give advice.  (Don’t worry—many founders are shocked by how little their advice is sought after they leave.) 
  6. Once you have the date for your last day, and the name of the person who will be doing your job, send a letter to all your donors and funders welcoming the new person and talking about program plans for the future.  Post this on your website and use social media to spread the word.

I have founded a couple of organizations myself and I want to reassure all founders—you can leave.  You will be missed a little, and the organization will move in directions that you may not entirely understand, but you have done your part by founding and running the organization for awhile. A good organization is bigger than any one person, even the founder, and it is a tribute to the skill of the founder when the organization can move on and leave us behind.

~Kim

Orignially published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help follow-up with In-Kind donors :

Take an online guided tour of FundRaiser and learn about the features in FundRaiser that interest you the most.

Clues on Using Que(ue)s
ROI tips for Spark and Select

Related Posts

Wait a minute, while we are rendering the calendar
follow up data analysis word processor training tip Thanksgiving giving history how-to videos tribute gifts community broadcasting mission driven understanding giving trends thank you letters letter community supported gardens corporate sponsors endowment campaign salutation donor attrition product news upgrade solicitors donor retention features Groupings tax summary letters communications gift acceptance policy mode code motivation code #GivingTuesday accounting software letter templates Facebook donor profile Thank You campaign management annual campaign backing up data security major donors planned giving grassroots campaign entering auction gifts holiday giving look and feel announcements Congratulations repeat donors lapsed donor End of Year Letters Facebook campaign donor targeting Volunteer module planning FundRaiser Basic animal rescue upgrading donors fundraising capital campaign donor prospects operational costs tech tip monthly giving donor Constant Contact appeal letters NCOA processing premiums charity golf tournaments the Ask large donations new nonprofit ticketsales GoFundMe project nonprofit fundraising membership programs Codes Resiliency Company culture increasing giving amounts updates legacy giving Task List custom page board members direct mail development director password protection gift notes field merge notes SYBUNTS membership benefits texting donors prospects arts pictures how to handle auction gifts adding personal notes to letters Excel membersip benefits memorial giving pledges building donor relationships Reporting to IRS online donations role of nonprofits donor source Importing Data Tickles donor engagement new leadership donor retention rate holiday advanced tab user spotlights correspondance GivingTuesday targeted mailings user interface importing csv training FundRaiser Hosted overview donor loyalty PayPal general merge fields Snow Birds budget event management donor preferences alumni Network for Good gift entry ticket sales Cloud new version customer portal National Change of Address Reminders customer service spare fields disaster relief banquet operating systems phoning donors donor relations donation history holiday letters ROI government grants Crowdfunding Campaign raffle transparency change of address updating relationship tracking grants volunteering publicity materials donor attrition rate volunteers Personalizing office campaign major gift prospects annual maintenance plan social media personalizing letters happiness fundraising letters passwords moves management donor contact information new donors email spreadsheets reports brick campaign New Year case study technical support segmenting donors auction data conversion In-Kind gifts appeal in honor of donations recurring gifts vacation small donations Alternative Addresses online donations support anonymous donors welcome packet giving levels flash sales Donor Portal correspondence mailing data entry donor slip donor recognition on site training motivation foundations donor advised funds community arts nonprofits new features LYBUNTS add ons FundRaiser Spark

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password