FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Treatment for database growing pains and head banging


When you decide to move into a more advanced FundRaiser program, it usually means that your organization is in a time of positive change: your organization is growing and having enough success that you can no longer make due with the limitations of your previous software. You make the jump to a more powerful program, open it up and then try to get as comfortable as you used to be with the old software.

I had that kind of positive confusion on my mind when I went over to the FundRaiser Tech Support department and asked Jonathan what would be his ‘best advice’ for organizations who were having 'software growing pains.' He had some great suggestions, but overall it boiled down to this simple piece of advice:

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Donor management software for Macs

Red apple

If you have a Mac computer and are looking for a donor management system, you probably already know that there very few donor management programs written specifically for Mac computers. So what do you do-- just go with the one of the few Mac options out there? That's fine if one of those programs offers exactly the features you want, but given the huge array of donor management programs for Windows users, you might feel a little resentful about being limited in that way.

Good news-- even as a Mac user there are two ways to have nearly as many options in donor management software as Windows users have:

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Best Practices for Coordinating Users in Your Database

When Siena/Francis House began to grow, it also found the need to change how it was using FundRaiser. For one thing, with more staff members simultaneously using the software, FundRaiser was slowing down. For another, more users meant more need to coordinate work within the database.

Siena/Francis House is Nebraska’s largest shelter serving homeless men, women, and children, and growing quickly. In the past seven years, “we’ve grown from 86 to 222 beds for the men guests. Within 2 months of building the new men’s shelter, we were laying down mats for overflow. Depending on the weather, we now house as many as 300 to 350 men, women and children guests a night and serve 900 meals a day. We’re expanding our women’s shelter soon to double the number of women we can help,” says Marge Harman, Information Technology Administrator for the organization.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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NRB 2011

It was exciting and rewarding to visit the National Religious Broadcasters (NRB) convention for 2011. Autumn and I met so many people who are continuing to increase their reach on the world and were looking for a way to keep the relationships with their contacts intact. We are happy to announce two new FundRaiser Basic users, Revelation Ministries and Faith Radio. Our new FundRaiser Online user is Focus on Life radio. We hope in the years to come their efforts are maximized and personal.

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Become a beta tester for FundRaiser Donor Portal - Volunteer Features

The Volunteer features of the Donor Portal integrate volunteering scheduling features on your website with your desktop version of FundRaiser.  If you are a current FundRaiser user and are interested in being a beta tester for Volunteer features of the Donor Portal, let us know. Beta testing is starting  soon. Now is your chance to give input into development as well as test and use the new features. Contact Autumn Shirley at 800-880-3454 ext 302

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Wait a minute, while we are rendering the calendar
Task List Groupings grassroots campaign monthly giving user spotlights role of nonprofits small donations Network for Good major gift prospects new leadership End of Year Letters custom page holiday planned giving donor attrition membersip benefits Resiliency donor profile Importing Data tax summary letters gift entry spare fields tribute gifts understanding giving trends Congratulations premiums campaign management password protection new nonprofit giving levels salutation donor contact information community broadcasting charity golf tournaments membership benefits Company culture correspondence gift acceptance policy donor advised funds animal rescue Personalizing training Codes New Year spreadsheets Crowdfunding Campaign backing up data change of address updating word processor updates donor loyalty donor retention rate alumni endowment campaign support holiday giving customer portal training tip ROI security mission driven donor slip targeted mailings new donors annual maintenance plan budget LYBUNTS user interface upgrade Volunteer module operating systems happiness Thanksgiving membership programs new version lapsed donor giving history passwords features mailing mode code moves management ticketsales memorial giving repeat donors fundraising planning how to handle auction gifts transparency entering auction gifts GoFundMe project phoning donors tech tip building donor relationships Thank You foundations Facebook relationship tracking merge notes vacation appeal personalizing letters annual campaign operational costs adding personal notes to letters donor FundRaiser Spark campaign nonprofit fundraising donor recognition development director anonymous donors gift notes field welcome packet add ons accounting software increasing giving amounts government grants event management communications general follow up fundraising letters letter data analysis recurring gifts donor attrition rate flash sales pictures Reporting to IRS thank you letters FundRaiser Basic data conversion product news advanced tab holiday letters NCOA processing in honor of donations pledges donor retention Constant Contact Snow Birds grants direct mail customer service importing csv solicitors Donor Portal merge fields Cloud volunteering upgrading donors community arts nonprofits PayPal board members online donations donor prospects data entry announcements donor source office ticket sales new features texting donors email case study brick campaign on site training online donations legacy giving Alternative Addresses how-to videos banquet publicity materials technical support overview motivation capital campaign In-Kind gifts prospects raffle Facebook campaign donor targeting large donations volunteers donor engagement the Ask #GivingTuesday corporate sponsors letter templates appeal letters SYBUNTS major donors look and feel Excel social media community supported gardens donor preferences auction donor relations Tickles donation history reports segmenting donors correspondance National Change of Address disaster relief arts motivation code GivingTuesday FundRaiser Hosted Reminders

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