FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Treatment for database growing pains and head banging


When you decide to move into a more advanced FundRaiser program, it usually means that your organization is in a time of positive change: your organization is growing and having enough success that you can no longer make due with the limitations of your previous software. You make the jump to a more powerful program, open it up and then try to get as comfortable as you used to be with the old software.

I had that kind of positive confusion on my mind when I went over to the FundRaiser Tech Support department and asked Jonathan what would be his ‘best advice’ for organizations who were having 'software growing pains.' He had some great suggestions, but overall it boiled down to this simple piece of advice:

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Donor management software for Macs

Red apple

If you have a Mac computer and are looking for a donor management system, you probably already know that there very few donor management programs written specifically for Mac computers. So what do you do-- just go with the one of the few Mac options out there? That's fine if one of those programs offers exactly the features you want, but given the huge array of donor management programs for Windows users, you might feel a little resentful about being limited in that way.

Good news-- even as a Mac user there are two ways to have nearly as many options in donor management software as Windows users have:

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Best Practices for Coordinating Users in Your Database

When Siena/Francis House began to grow, it also found the need to change how it was using FundRaiser. For one thing, with more staff members simultaneously using the software, FundRaiser was slowing down. For another, more users meant more need to coordinate work within the database.

Siena/Francis House is Nebraska’s largest shelter serving homeless men, women, and children, and growing quickly. In the past seven years, “we’ve grown from 86 to 222 beds for the men guests. Within 2 months of building the new men’s shelter, we were laying down mats for overflow. Depending on the weather, we now house as many as 300 to 350 men, women and children guests a night and serve 900 meals a day. We’re expanding our women’s shelter soon to double the number of women we can help,” says Marge Harman, Information Technology Administrator for the organization.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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Changing Contact Information

Today I was looking through my emails and I noticed that I have quite a few from customers who want me to update their contact information for billing  purposes in our database. I’m happy to do this, of course, but I also wanted to  point out a way that you, as a FundRaiser customer, can control your own contact information.  Accessing this information through our Customer Portal is just for you!

You can log in, set up multiple users, view free training videos, review help technical support help documents and interact with other users and the FundRaiser staff through the Support Forum.  Make sure you contact our Technical Support staff to obtain your username or you can reset your password on your own from the login page.

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NRB 2011

It was exciting and rewarding to visit the National Religious Broadcasters (NRB) convention for 2011. Autumn and I met so many people who are continuing to increase their reach on the world and were looking for a way to keep the relationships with their contacts intact. We are happy to announce two new FundRaiser Basic users, Revelation Ministries and Faith Radio. Our new FundRaiser Online user is Focus on Life radio. We hope in the years to come their efforts are maximized and personal.

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Become a beta tester for FundRaiser Donor Portal - Volunteer Features

The Volunteer features of the Donor Portal integrate volunteering scheduling features on your website with your desktop version of FundRaiser.  If you are a current FundRaiser user and are interested in being a beta tester for Volunteer features of the Donor Portal, let us know. Beta testing is starting  soon. Now is your chance to give input into development as well as test and use the new features. Contact Autumn Shirley at 800-880-3454 ext 302

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Wait a minute, while we are rendering the calendar
add ons membership programs user spotlights phoning donors Network for Good announcements user interface moves management Task List data entry annual campaign data analysis tech tip passwords annual maintenance plan legacy giving Thanksgiving donor recognition ticket sales major donors monthly giving happiness mailing development director security password protection Reporting to IRS PayPal welcome packet motivation code entering auction gifts gift entry role of nonprofits how to handle auction gifts Codes importing csv overview Facebook campaign upgrade donation history mode code LYBUNTS small donations holiday community supported gardens volunteering technical support board members data conversion correspondence FundRaiser Basic thank you letters membersip benefits office corporate sponsors texting donors Importing Data GoFundMe project raffle Alternative Addresses memorial giving anonymous donors fundraising new version FundRaiser Hosted support holiday giving brick campaign donor contact information pictures fundraising letters flash sales solicitors alumni relationship tracking on site training Constant Contact training in honor of donations donor attrition rate adding personal notes to letters Facebook tax summary letters letter Thank You prospects change of address updating foundations Company culture customer service Donor Portal customer portal auction donor advised funds upgrading donors vacation how-to videos donor retention rate gift acceptance policy recurring gifts donor slip pledges donor relations spreadsheets ROI Crowdfunding Campaign planned giving Resiliency government grants salutation In-Kind gifts community broadcasting grants building donor relationships lapsed donor communications understanding giving trends general spare fields segmenting donors word processor appeal letters operational costs Congratulations holiday letters follow up backing up data new donors budget targeted mailings ticketsales product news training tip major gift prospects endowment campaign mission driven animal rescue community arts nonprofits Groupings reports operating systems look and feel new nonprofit disaster relief New Year Excel volunteers publicity materials Reminders large donations transparency arts donor preferences letter templates Personalizing motivation FundRaiser Spark new features tribute gifts National Change of Address appeal donor attrition accounting software increasing giving amounts personalizing letters direct mail SYBUNTS online donations event management correspondance social media donor targeting donor source grassroots campaign donor loyalty banquet #GivingTuesday gift notes field campaign management membership benefits custom page online donations repeat donors Volunteer module Snow Birds donor NCOA processing new leadership donor retention Cloud donor profile Tickles giving history features charity golf tournaments planning giving levels email capital campaign premiums merge fields donor prospects updates merge notes nonprofit fundraising GivingTuesday donor engagement case study the Ask campaign advanced tab End of Year Letters

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