FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Pros and Cons of Multiyear Pledges

My belief is taht communication is the best way to create strong relationshipsDear Kim,

We have been advised to start asking our donors for three to five year pledges.  The consultant advising us says it will save us a lot of time because we do ONE ask and then the payment is spread over five years.  Our executive director likes the idea because she and the Finance Committee will be able to project income more accurately if they know people are bound by a pledge agreement.   I like the idea of saving time and not having to deal with the donors every year—it seems like I will have more time to find new donors.  But someone who heard you speak recently said you were opposed to multiyear pledges.  Can you talk about the pros and cons?

~Truly Good or Too Good to be True

Dear Truly True,

It is possible that I said I was opposed to multiyear pledges because I can be hyperbolic.  I don’t remember saying that and, more important, I am not opposed to them. However, I do think they have their down side and you can see part of the downside in the wording of your letter.  “I like the idea of…not having to deal with the donors every year…” Yes, those pesky time sucking donors!  I know you didn’t mean it that way, but when a big attraction of any strategy is that it helps you not have to talk with donors, you have to ask yourself some serious questions. If you personally don’t have enough time to take care of the donors you have as well as seek new ones, then you want to look at the role of the board, volunteers and your executive director.  Don’t solve your time problem by trying to avoid your donors. 

The other issue with multiyear pledges is that donors may stop paying.  I have known any number of organizations that sought five-year pledges and then saw an enormous drop off at the 3rd or 4th year.  I am willing to bet that part of the reason for this drop off in giving is a corresponding drop off in personal contact of the donor by the organization. 

Being in relationship with our donors (talking with them, thanking them, calling them, asking their advice, inviting them to events, etc.) is what development people live for and is the backbone of any successful fundraising program.   Any strategy you pick needs to have that relationship-building piece as the central element. 

~Kim Klein

Originally published in the Grassroots FundRaising Journal. FundRaiser users can subscribe at a special rate of $30/year by entering is "$30" in the coupon code field on the second page of the subscription process.

To learn more about how FundRaiser can help with keeping track of pledges:

Take an online guided tour of FundRaiser and learn about the features in FundRaiser that interest you the most.

What's in a Greeting, Personally?
Getting To Know Fundraiser Software

Related Posts

Wait a minute, while we are rendering the calendar
community arts nonprofits LYBUNTS NCOA processing Reporting to IRS entering auction gifts social media development director case study training tip Cloud holiday letters happiness nonprofit fundraising custom page correspondence new features moves management donor targeting segmenting donors prospects welcome packet banquet membership programs monthly giving reports donor prospects Thanksgiving donor retention rate endowment campaign donor contact information mode code product news pictures Volunteer module foundations planning merge fields follow up features board members Facebook campaign motivation planned giving data analysis campaign management Importing Data phoning donors letter templates donor attrition change of address updating donor loyalty donor relations add ons appeal general Reminders Crowdfunding Campaign annual maintenance plan office ticketsales backing up data repeat donors #GivingTuesday community broadcasting technical support Groupings increasing giving amounts overview lapsed donor Tickles targeted mailings Facebook fundraising letter budget passwords holiday giving donor preferences animal rescue auction GoFundMe project Donor Portal importing csv premiums spreadsheets Excel relationship tracking volunteering communications on site training user spotlights texting donors Network for Good donor slip new donors giving history vacation raffle corporate sponsors data conversion direct mail anonymous donors Alternative Addresses alumni pledges how-to videos community supported gardens donor retention FundRaiser Spark Constant Contact upgrade word processor new version role of nonprofits major donors In-Kind gifts donor National Change of Address giving levels New Year advanced tab volunteers ROI in honor of donations updates grants Personalizing password protection campaign small donations transparency memorial giving SYBUNTS donor attrition rate fundraising letters data entry major gift prospects membersip benefits online donations appeal letters donor advised funds donation history annual campaign donor engagement GivingTuesday merge notes disaster relief FundRaiser Basic understanding giving trends arts donor source personalizing letters flash sales mailing brick campaign correspondance large donations the Ask operational costs customer service charity golf tournaments motivation code event management Thank You gift notes field membership benefits capital campaign Task List recurring gifts new nonprofit grassroots campaign announcements solicitors donor recognition online donations publicity materials mission driven holiday new leadership adding personal notes to letters Resiliency salutation spare fields PayPal look and feel Company culture user interface building donor relationships gift acceptance policy support tax summary letters Snow Birds donor profile customer portal End of Year Letters ticket sales government grants tribute gifts gift entry upgrading donors email thank you letters how to handle auction gifts operating systems legacy giving accounting software security Congratulations tech tip training Codes FundRaiser Hosted

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

User Name:
Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password