FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Communication doesn't have to be a ticklish subject

In a recent blog here by Kim Klein, follow-up was stressed as an important element in asking people to volunteer their help.  It's as true in fundraising as in any other aspect of volunteerism (or life itself, for that matter) that communication is critical in fostering a strong, respectful, and meaningful relationship.  So use what FundRaiser provides to keep abreast of what's happening with your individual requests of volunteers, and be prepared to communicate often and openly.  Here are a couple of features that I've talked about in the past, that can be very helpful in accomplishing your goals:

1.  Tickles.  Use them.  They are nothing but date-sensitive reminders that attach directly to a name record.  If you've ever ordered something from an online company or, perhaps less likely, a print catalog, you've probably had some way to follow up on that order: email, shipment tracking, etc.  Tickles can help you keep track of your outstanding requests of people, with "DO" dates set to remind you of when you need to follow up on those requests.  It only takes a minute to enter a Tickle, and it can save you a lot of grief due to miscommunications in the long run.  

2.  Write a Letter.  Tool bar icon.  It's just an easy way to begin a letter, since it's just a letterhead, really, with today's date, the inside address, and a simple salutation.  It's just waiting for you to fill in whatever note or message you need to send.  If you have FundRaiser set up to use your email address, you can still use the letter template for that email, too.  When you send the message, take the time to copy and paste it to the body of a Tickle, set the DO date on the Tickle for follow up, and then forget it until FundRaiser reminds you.

Let the program be your memory.  There is no need to try to remember a bunch of requests to a mass of people, and it's not fair to you OR to the people you've asked for help.  You can, through the consistent application of a few minor steps, insure that your time is spent not in trying to REMEMBER to do things, but in actually DOING things.  Tickles and the Write a Letter Icon.  Check them out.

Bringing Donors Closer to the Organization
Importing into FundRaiser ... The Right Way!

Related Posts

Wait a minute, while we are rendering the calendar
new features anonymous donors PayPal government grants motivation code legacy giving online donations letter templates small donations recurring gifts ticketsales new version password protection FundRaiser Hosted social media motivation holiday giving correspondence features training repeat donors raffle building donor relationships foundations arts role of nonprofits the Ask vacation annual campaign overview Thank You SYBUNTS phoning donors #GivingTuesday holiday letters Tickles data entry auction reports user spotlights correspondance moves management banquet alumni tax summary letters new leadership FundRaiser Basic Reminders prospects memorial giving pledges Personalizing charity golf tournaments welcome packet major donors letter donor retention endowment campaign donor attrition rate donor loyalty change of address updating board members GivingTuesday online donations security case study gift notes field donor recognition donor slip grassroots campaign corporate sponsors segmenting donors Constant Contact customer service adding personal notes to letters fundraising follow up increasing giving amounts community broadcasting new nonprofit training tip general office animal rescue relationship tracking donor relations Importing Data Donor Portal add ons upgrading donors understanding giving trends donor targeting In-Kind gifts Alternative Addresses budget community supported gardens holiday disaster relief grants lapsed donor how-to videos appeal letters donor profile merge fields publicity materials premiums how to handle auction gifts personalizing letters Volunteer module happiness fundraising letters importing csv event management campaign donor preferences volunteering mode code Groupings ROI tribute gifts Task List New Year Crowdfunding Campaign capital campaign FundRaiser Spark Cloud email donor attrition membership benefits tech tip data analysis upgrade merge notes communications gift acceptance policy announcements donor prospects Reporting to IRS thank you letters giving history custom page donor passwords operational costs Codes donor contact information mailing nonprofit fundraising targeted mailings spreadsheets brick campaign Facebook Network for Good donor retention rate development director Resiliency direct mail donor advised funds large donations End of Year Letters Facebook campaign Thanksgiving new donors customer portal solicitors backing up data word processor Congratulations National Change of Address operating systems mission driven donation history in honor of donations on site training transparency support product news donor engagement gift entry user interface texting donors advanced tab major gift prospects spare fields planning planned giving look and feel salutation GoFundMe project Company culture technical support campaign management membersip benefits LYBUNTS appeal entering auction gifts Snow Birds monthly giving pictures updates flash sales membership programs volunteers donor source Excel annual maintenance plan community arts nonprofits giving levels accounting software data conversion ticket sales NCOA processing

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password