FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

New Staff in FundRaiser Tech, Joey and Mary

Joey Patten, with family
Jessica, 2 month old Emmett, and Joey Patten. Joey Patten is the newest member of the FundRaiser Tech Team

If you've called FundRaiser Technical Support recently, you may have heard a new voice on the line helping you. We are happy to introduce Mary Lenker and Joey Patten who have just joined the FundRaiser Support Team. Both have extensive experience in tech support and customer service.

Joey Patten comes to FundRaiser after working in the Navy as the Administrative Assistant for the commander of a submarine squadron. His job was to do computer work and interface with IT. He joined the FundRaiser staff recently after moving back to West Plains, his home town. He loves working with computers and got started when he was 6 years old. He likes working in the friendly ambiance of the FundRaiser office.

Outside of work Joey enjoys hiking, fishing, hunting, being outside, and, being with his son, Emmett.

While in the Navy, Joey enjoyed  volunteering for the nonprofit, Convoy of Hope, a relief organization that distributed Christmas presents and food. He was also volunteer in charge of volunteer services at Ralph H. Johnson VA Medical Center. 

Mary Lenker
Mary Lenker at a state park near Little Rock, Arkansas. Mary is a new member of the FundRaiser Tech Team.

Also joining the FundRaiser staff is Mary Lenker.  Mary worked for many years at Wells Fargo, working in both customer service and technical support. "It was part customer service and part fixing computers," she says.

Outside work she enjoys the outdoors. She and her husband moved to the West Plains area to have more opportunity to homestead and they already have horses and chickens. She likes hiking, photography, reading and writing.

Mary has also worked with nonprofit organizations. "For a while back in the 90’s, I worked with our local cage bird club to do rescue for aviary birds like finches and canaries. Eventually we educated those in the area about the smaller birds and the local club was able to pick up the work of finding new homes for any birds in need," Mary says in a recent blog on the FundRaiser website. She will be a regular blogger here, with a fresh clear style and  a great perspective for people just starting out with the programs. 

Mary likes working at FundRaiser because it allows her to do the technical work she enjoys, including walking people through the steps they need in the software. She enjoys the customer service atmosphere at FundRaiser and helping nonprofit organizations.

If you need help with your FundRaiser Software program, give Technical Support a call at  800-543-4131 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Joyful Tribute Giving
Reviving On-Hold projects (Revisited)

Related Posts

Wait a minute, while we are rendering the calendar
LYBUNTS relationship tracking Company culture In-Kind gifts flash sales holiday support major donors office mission driven Reminders membership programs appeal letters Congratulations passwords happiness solicitors gift notes field letter templates donor prospects motivation online donations animal rescue New Year monthly giving add ons merge fields training tip correspondence moves management ticket sales texting donors accounting software capital campaign gift entry volunteers ticketsales alumni merge notes Cloud membership benefits tech tip upgrade direct mail disaster relief targeted mailings Thank You new leadership Volunteer module in honor of donations board members grassroots campaign user spotlights mailing donor attrition rate spreadsheets social media donor retention rate donor profile donor retention Task List customer portal raffle correspondance FundRaiser Hosted building donor relationships anonymous donors pictures planning new features holiday letters role of nonprofits annual maintenance plan custom page legacy giving letter Facebook ROI NCOA processing personalizing letters donor engagement major gift prospects how-to videos FundRaiser Spark Snow Birds planned giving new version donor advised funds the Ask donor recognition data analysis pledges look and feel user interface Reporting to IRS campaign management communications change of address updating new donors Facebook campaign overview small donations community arts nonprofits training tax summary letters appeal tribute gifts how to handle auction gifts reports prospects National Change of Address transparency backing up data product news repeat donors features fundraising letters development director on site training Personalizing donation history thank you letters spare fields End of Year Letters budget arts banquet lapsed donor Thanksgiving updates community supported gardens salutation Network for Good understanding giving trends giving history advanced tab email security operating systems motivation code donor source data entry Tickles SYBUNTS Resiliency FundRaiser Basic donor targeting Crowdfunding Campaign fundraising online donations customer service Excel #GivingTuesday follow up donor preferences data conversion premiums volunteering donor attrition community broadcasting Alternative Addresses new nonprofit Groupings membersip benefits nonprofit fundraising recurring gifts brick campaign Donor Portal donor loyalty vacation segmenting donors case study event management giving levels GivingTuesday importing csv phoning donors GoFundMe project donor large donations Codes password protection technical support memorial giving campaign adding personal notes to letters endowment campaign Constant Contact donor contact information gift acceptance policy entering auction gifts general donor relations increasing giving amounts word processor holiday giving annual campaign Importing Data mode code publicity materials PayPal corporate sponsors foundations donor slip upgrading donors government grants charity golf tournaments welcome packet grants announcements operational costs auction

Connect With Us

  800-880-3454 ext 3
  Email Us
  Request More Information
  Monday-Friday
      8:30AM-5:30PM CST

Customer Portal Login Form

   

The customer portal is unavailable. If you need support please reach out to support@fundraisersoftware.com Thank you.

 

  User Name:
  Password:

If you are not sure about your Customer User Name, please call 800-543-4131 and we will be able to help you.

Or you have lost your password, Request Password