Pledge Management

Pledges are one of the most effective ways to increase donations and donor loyalty. The challenge is keeping track of who owes what and when, and following up accordingly. The details can quickly become unmanageable without the proper tools.

What you can do with the Pledge Module…

• Quickly lay out any payment schedule
• Keep track of which payments are due or overdue
• Keep pledges coming in with timely thank you, reminder, and overdue letters
• Get an overview of a campaign
• Easily accommodate pledge changes, due to late, skipped, or other variations to the original promise

A pledge is a promise to pay a certain amount of money over time. What would be too much money to give in one lump sum becomes manageable when broken down into payments. In addition, regular giving, even in small amounts, increases the bond between a donor and the organization. Donors who pledge their gifts tend to contribute two to three times as much as donors who make one cash payment, and stay loyal to an organization for longer.

With the Pledge Module you can…

• Map out payments for any schedule
• Record all details of a pledge, including total pledge, size of payments, schedule of payments, and length of pledge commitment
• Designate codes to show which fund the pledge goes to, what motivated the pledge, and who solicited the pledge
• Assign appropriate correspondence, such as thank you, reminder and overdue letters
• Generate reports on pledges paid, projected income, and more

Program Design, Ease of use, flexibility

Because ease-of-use and a short learning curve are so important to our users, pledge management is integrated throughout FundRaiser. If you are already familiar with the FundRaiser interface, pledge management will be a snap to learn. If you're new to FundRaiser we'll get you up to speed fast with our highly acclaimed training.

Making Phonathons Work for You

This free program was written with the needs of community-supported radio and TV stations in mind.

FundRaiser Phonathon is used to display the current phonathon totals in big bold numbers on the screen to make it easy for the announcer to read from. Totals are shown for the entire period, today, yesterday, this hour and last hour. Additional sub-totals can be shown for two user-defined "groups", like New/Renewal or Day Partner/Monthly Giver/One-Time.

Telephone operators take down the details of the donations and pledges (name, address, credit card number, phone, etc, etc), either on paper or with one of our other FundRaiser programs.

If using paper, then the operators next enter the donation details into FundRaiser Phonathon. If using another FundRaiser program, then the details are automatically entered into the Phonathon program for them.

As the donations are entered, the program displays the phonathon totals and sub-totals in large bold numbers on the screen so that the on-air person can glance at the totals to announce how they are doing. S/he can also easily read details of the most recent donations, including any comments.

As with other FundRaiser programs, FundRaiser Phonathon has been designed to be very easy to use so that your volunteers can be trained in 10 minutes to use the program.

The Setup section provides a way for you to totally redefine the two sub-total Groups, create your own list of Payment Modes (how the phonathon pledger will pay), and decide which data entry fields will be required, and which are optional. There is also a multi-user option that enables up to 5 workstations to synchronize their phonathon entries, so that all workstations automatically display current totals and all entries.

There is a simple report that prints the details and all the totals and sub-totals. The report can be run for any time period, and can be printed, or exported to MS-Excel, pdf, rtf, or a number of other formats.

A standard Windows Help file comes with the program to explain operation and multi-user setup.

Solutions for Community-Supported Radio and TV

FundRaiser Software has been serving community-supported radio and TV stations since the 1980's with easy to use donor management software and friendly support.

Besides the normal fundraising functionality that we put in all three of our main FundRaiser donor management programs, you will be especially interested in the following special modules and programs:

• Premiums Module This module is ideal for those who give premiums in return for donations. It prints shipping labels, handles out-of-stock items, and includes several helpful reports. Does your staff dread the phone calls that inevitably come in after a phonathon? You know, the pledgers wondering when they will get their coffee mug or CD? Now, with FundRaiser's Premiums module, you can quickly look up the caller, either on-screen or on a report, to see when their premium was shipped. No more stalling or guessing.

  This module has a simple inventory program that keeps track of how many of each premium you have in-stock and how many have been promised to pledgers, so you can order more in time to fill all the requests. It will not print a shipping label if items are out-of-stock. It also won't print a label until you indicate that payment has been received. It can even handle the cases where the donor picks up their premium in person.

• Memberships Module This is an absolute must for all community-supported radio and TV stations who want to turn sporadic donors into consistent donors. It enables you to treat your donors as true members or subscribers, each with their own individual expiration/renewal date. It gives you the tools to build a great membership program based on benefits and clear cut-off dates, but with the flexibility to handle unusual situations.

  Printing membership renewal letters is a snap. You do so each month by telling FundRaiser to print for everyone with an expiration date a month or so (your choice) in the future. Or you can wait until after your phonathon to mail only to those who failed to renew during the campaign. You can even mail to all your subscribers, telling them of the upcoming phonathon and offering to cancel it if everyone gives early.

  Of course, printing newsletter labels is also simple. Just print for all active (non-expired) members.

  Wonder how effective your membership campaign has been the last 12 months? Run an analytical report which breaks down New, Renew, Rejoin, and Lapsed members into a wide variety of coded segments.

  Default membership renewal dates can be set to fit anyone's pattern, and even then you can overwrite the default date for a special case. You can require a specific membership dues amount or accept any amount over some minimum ($5, $30, or more).

• Free FundRaiser Phonathon Program This free program is used to display the current phonathon totals in big bold numbers on the screen to make it easy for the announcer to read from.

  Totals are shown for the entire period, today, yesterday, this hour and last hour. Additional sub-totals can be shown for two user-defined "groups", like New/Renewal or Day Partner/Monthly Giver/One-Time.

  This free program can be run on its own, or in conjunction with one of our FundRaiser programs.

Modules are available as options in FundRaiser Select, and are included as standard in FundRaiser Professional.

Remember, we offer a variety of programs and payment options to fit every budget!

Volunteer Management

In Today's Economy, Managing Volunteers Well is Vital

Skillfully manage the time that volunteers donate to your organization with the full-featured Volunteer Management module in FundRaiser Select and Professional. For organizations that are working with several volunteers, these features help smoothly weave together volunteers' needs, skills, and schedules, with the jobs you need to get done.

What the Volunteer Management Module can do for you…

• Schedule volunteers for the jobs they request and are good at
• Get an overview of the hours volunteers have available to match them to the jobs you need to schedule
• Build and schedule teams of compatible volunteers
• Report on the value of volunteers to your organization, including volunteer hours in terms of dollar equivalents (especially important for grant applications).

With the Volunteer Management Module you can…

• Schedule a larger number of volunteers
• Schedule volunteers based on interests and skills; team or group membership
• Show times available for work
• Quickly get volunteer reports; tally up volunteer time by individual, task, or project,   or total for year; set a monetary value for hours worked by task, individual,   project, and more
• Specify projects and tasks
• Track volunteer status such as active, crew leader, evaluation done; and work history,  such as date last volunteered, mileage, hours worked
• Print welcome and work evaluation letters

Program Design, Ease of use, flexibility

Because ease-of-use and a short learning curve are so important to our users, we tightly integrated Volunteer Management throughout FundRaiser. If you are already familiar with the FundRaiser interface, Volunteer Management will be a snap to learn. If you're new to FundRaiser we'll get you up to speed fast with our highly acclaimed training.

For more information, contact sales:
phone: 800-880-3454 ext 3
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Premiums Management

Premiums Management Made Easy

Premium gifts require special handling-- you have hundreds of little this’s- and- that’s to keep track of and get out to your donors. The accuracy and timeliness with which you do this reflects back on your organization. It can be overwhelming. The FundRaiser Premiums module helps get the chaos under control without you missing a step.

What you can do with the Premiums Module…

• Send out the correct premium to the correct donor, in a timely fashion
• Make wise choices about which premiums to buy and in what amount by being able to easily evaluate the popularity and cost of specific premiums
• Easily respond to donor inquiries about their premium by being able to check the status of premium delivery and inventory

Premiums can inspire donors to give, particularly in on-air fundraising drives used by community radio and TV stations. However, they also cost you money and time. Careful management and evaluation of the success of any given premium program is needed to make sure that what you are offering is worth the effort. For these things you need the proper tools to help.

With the Premiums Module you can…

• Track all the specifics of premium products-- amount of inventory on hand, where products are stored, their supplier, fair market value and your last cost
• Link premiums to giving levels
• Manage premiums from the donor's regular gift page-- choose correct premium, associate multiple premiums to a single gift
• Print labels with donor address and correct premium(s) to send to donor
• Link donation payment to premium delivery- send if paid or hold until payment is received
• Track correct donor preferences on premium delivery-- mail or in-person pickup
• Print out status report that shows all premiums that have been ordered during a time period, for use by staff who don't have access to FundRaiser. Useful for handling phone or drop-in inquiries.

Program Design, Ease of use, flexibility

Because ease-of-use and a short learning curve are so important to our users, Premiums management is integrated throughout FundRaiser. If you are already familiar with the FundRaiser interface, Premiums management will be a snap to learn. If you're new to FundRaiser we'll get you up to speed fast with our highly acclaimed training.

For more information, contact sales:
phone: 800-880-3454
email: This email address is being protected from spambots. You need JavaScript enabled to view it.