FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Schools improve donations by focusing on their most generous donors, part 1

Schools improve donations by focusing on their most generous donors, part 1

Read Part 2 here

When schools focus their donor cultivation on parents, alumni, and the close relatives of students and alumni, they are likely to see a very positive return. Knowing this has led to increased donations for several schools who are FundRaiser users. They know for a fact that these groups are their most generous because they clearly identified this trend in FundRaiser. Using these same techniques to identify common giving trends, your school – or other non profit— can clarify which of your constituent groups are most supportive.

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Useful Donor Information

Useful Donor Information

Dear Kim,

We have 500 donors, of whom 50 give over $1,000 and another 50 give between $500-999. We do a decent job of keeping in touch with these 100 donors, usually talking to them by phone or visiting the top 20 largest donors at least once a year. I keep all the information on these donors and I am retiring, so cleaning out my files and getting ready to pass this information on to the next person. I have pages of stuff on some people, and almost nothing on others. But what should I have? And what should I delete?

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7 key components for donor cultivation you should be tracking in your donor management software

The true secret of happiness lies in taking a genuine interest in all the daily details of life

Fund-raising has many engaging and inspiring sayings. Three that give insight into donor cultivation are:

People give to people.You don't raise funds; you raise friends.Fund-raising can be summed up in just three words - relationships, relationships, relationships.

At its heart, donor cultivation is about an organization's staff and leadership developing relationships with those capable of giving support and making them friends of the organization.I define donor cultivation as an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.I can't stress enough how important this definition is - how important it is to the future of an organization's fund-raising efforts. Every successful fund-raising operation cultivates its donors - builds relationships with them. The most successful do it constantly and systematically.Let's parse this 48-word statement and examine its key components. Again, the definition, this time with its key components in bold type:Donor cultivation is an organization-wide strategy and process to learn more about each donor's interests, desired professional and social contacts, lifestyle, and philanthropic desires so that we can better initiate and respond to contact with a donor in order to develop a stronger relationship with that donor.

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Being of Service to Donors


As a development officer in a nonprofit organization you are well positioned to facilitate business and social contacts your donors may wish to make. Once, I had a family foundation that was making substantial gifts, and a donor who was head of a large financial house. I knew the broker-donor wanted to talk about handling the Foundation’s investments, so I put them together. The result was two happy donors and my employer, the Cleveland Orchestra, reaped the benefit of being the matchmaker.

Inviting a donor to a party or event hosted for you by those who are more socially or professionally prominent is a good way to help that donor up the success ladder. Conversely, inviting prominent members of your community to a party hosted for you by a donor who is trying to increase his or her social or professional standing can work just as well.

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Keeping in Touch with Donors

Preparation makes informal meetings go smoothly

Even if you successfully get donors to make site visits and are able to reach out to them as described above, it is not enough. You need to do more to keep in touch. After all, how many times a year will a donor be willing to come to the organization, or how frequently can you call for an appointment without becoming a pest? Besides, there are other ways to communicate and express interest in donors. Let’s begin by looking at communication that is more about the donor than the organization.

Send birthday and other appropriate greeting cards. Send get-well cards and even flowers to a donor in the hospital. Keep your eye open for items about donors in newspapers. When you see one, clip it and send it along with a “congratulations” note to the donor.

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Wait a minute, while we are rendering the calendar
case study Thank You Personalizing operational costs donor targeting social media In-Kind gifts community broadcasting new version donor loyalty donor contact information passwords #GivingTuesday holiday giving training campaign management donor relations phoning donors tax summary letters technical support the Ask motivation donor retention board members salutation government grants vacation NCOA processing new features Codes Groupings Excel correspondance merge notes campaign customer service major donors Thanksgiving how to handle auction gifts alumni ticketsales building donor relationships Congratulations merge fields ticket sales donor engagement community supported gardens security transparency Reporting to IRS holiday letters Cloud new nonprofit general capital campaign raffle Facebook spare fields donor profile mission driven backing up data motivation code grassroots campaign letter templates donor attrition rate giving levels fundraising planning upgrade support entering auction gifts donor attrition Facebook campaign password protection corporate sponsors GivingTuesday updates ROI National Change of Address understanding giving trends pictures endowment campaign membership programs Company culture Task List volunteers Crowdfunding Campaign features End of Year Letters premiums publicity materials training tip membersip benefits flash sales on site training gift entry accounting software foundations online donations appeal letters Reminders New Year importing csv segmenting donors communications Importing Data follow up data analysis new leadership operating systems texting donors Constant Contact nonprofit fundraising add ons memorial giving custom page letter donation history Donor Portal look and feel legacy giving adding personal notes to letters budget solicitors grants recurring gifts donor slip Network for Good personalizing letters development director event management auction thank you letters gift notes field relationship tracking major gift prospects online donations repeat donors FundRaiser Spark annual maintenance plan large donations FundRaiser Hosted change of address updating data conversion Alternative Addresses role of nonprofits office appeal pledges SYBUNTS banquet announcements LYBUNTS increasing giving amounts product news correspondence holiday data entry anonymous donors moves management targeted mailings lapsed donor user interface Snow Birds donor prospects PayPal happiness mailing FundRaiser Basic animal rescue donor donor retention rate word processor spreadsheets reports welcome packet overview arts advanced tab donor preferences gift acceptance policy giving history monthly giving mode code donor source donor advised funds annual campaign how-to videos user spotlights brick campaign disaster relief new donors direct mail GoFundMe project community arts nonprofits Tickles tech tip tribute gifts charity golf tournaments upgrading donors Resiliency planned giving membership benefits donor recognition email small donations customer portal in honor of donations volunteering Volunteer module fundraising letters prospects

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