FundRaiser Blog

The FundRaiser Software Blog is an excellent resource for nonprofit organizations looking to learn more about fundraising, donor management, membership management, and much more.

Program News - A Better Looking FundRaiser

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Interested in knowing more about what the future holds for your software?

It's no secret that, while FundRaiser is a very robust program, the interface is, frankly, outdated. As a small privately-owned company, we have had to choose how to allocate our resources very carefully and we have put other development projects ahead of updating the interface. Fortunately, that is changing now and we are pleased to offer you an exclusive sneak peek at the upcoming release.

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Short Take: New Features in the New Version of FundRaiser

Short Take: New Features in the New Version of FundRaiser
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When you upgrade to a new version, such as the recent new release of FundRaiser, it is good to familiarize yourself with the new features. A great way to do that is to read the update notes, which are easily available through the Help menu after you update the software.

Just click on Help and look for the selection that says “Read Update Notes”. Click on that to bring up the document. The Update Notes are a snapshot of the changes that were made to FundRaiser since the last update. Focus on the column marked “New.” These are the new features for this release. If you don’t understand a feature or how to use it, please contact support. We’ll be happy to help you.

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Information About Backing Up Your FundRaiser Database

Information About Backing Up Your FundRaiser Database
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A common question that we receive in Technical Support is that if an organization has an IT department which creates backups of the server computer which holds FundRaiser, is an actual FundRaiser backup necessary?

The answer is yes. When an IT department backs up a server that is different from a FundRaiser backup.

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A Sneak Peek at a New Feature



SHHHHH!!  Don't tell anyone I'm giving you this sneak peek, but I feel compelled to let you know just one new layout feature coming in the near future.  It won't happen for a month or two, but when it does, you'll be able to take advantage of it right away.  The Tony Poderis blog of April 7th got me thinking about this, because it's nice to be able to thank brand new donors in one way, while thanking repeat donors in a whole different way.  In fact, one of the points in Tony's blog is to thank donors for past support.

You all know by now (I hope) that you can have as many letter templates set up as you need, for all types of donations, and all types of donors.  So, you can have one letter that you send out for a first time donor, and another for a repeat donor, and maybe even another for a long-time frequent giver.  One of the things that has been a bit frustrating for some of you is that, while viewing the gifts that you are entering, and trying to determine which template you might want to use, it is not possible to view the giving history of the donor.

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The Heat is On... C/S Upgrade Special

Cool car with large engine

It's scorching hot here in the Southwest (training office is in Arizona), and the monsoon rains just haven't been as heavy or as often as we'd like to cool things down or build the water table up.  This is the time of the year when many of us become lethargic and just don't want to do much more than sit and think.  And I was thinking of the impending deadline most all of our users have in the near future.  It's just around the corner:  the deadline for getting the best upgrade pricing for Client / Server.  And some folks may be wondering how much change this will make in their use of the program.  Most of us are used to routines in entering data, creating reports, sending thank you letters, and so on, and ANY change can be a bit intimidating.

How much will you need to re-learn once you've upgraded to the Client / Server version?NOTHING.

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Out on a limb that's big enough

Calico cat out on a limb looking intent

I am going to go out on a limb here--  I believe that in order to enjoy life you have to really get into it, and sometimes that includes taking risks. If you are like me,  you may like to take them slowly, a step at a time, with thoughtful pauses. Or you may just sprint ahead.

One way or another, you may find yourself out on the proverbial limb: even though it is holding you up at the moment, you aren't quite sure if it will continue to hold you, or where the next step is.

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Does it fit?

The past few years I’ve noticed that clothing just doesn’t fit the way it once did.  I’ve become less active (read “lazy”) and my physical mass has begun to shift around on my body.  I’ve always been an “off-the-rack” shopper, boringly average in run-of-the-mill sizes, until recently.  Last weekend, while having some tires replaced at one of our local malls, my wife and I were browsing the stores and happened on a great sale at one of the stores we rarely shop.  I followed her advice and tried on some jeans, and was pleasantly surprised to find some that fit perfectly, shifted mass and all.  I bought two pairs, at 20% of their original list price, feeling like a million bucks.

I got to thinking about this in relation to our latest product offering:  FundRaiser Spark.  One size doesn’t fit all in the world of software, and sometimes extra features impede the use of a product, rather than promoting it.  This can be especially true in software when the people using it are not necessarily computer “geeks”, like myself, and don’t have the time, inclination, etc., to fully explore all the functionality of a program.  And the reverse side of this coin is software that doesn’t do quite enough.

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Just a Spark...

I live in Arizona (not Missouri, where our home office is located) and sparks are not normally welcome at this time of year, due to dry conditions and fire hazards that, each year, cost millions of dollars in loss of habitat and homes. So when our CEO, Autumn Shirley, told me about a new product we’re releasing, called “Spark”, with a tag-line of “Start something big”, my first thoughts were of some rather large wildfires that we’ve had here in the West.Well, I came to grips with my regionalized knee-jerk reactions, and took a look at this new arrival, and now I see what all the hoopla is about.

Many FundRaiser users are with organizations that have modest database needs, and a tight budget. That is, after all, why we released FundRaiser Basic (www.fundraiserbasic.com), originally: to have an “entry-level” offering that would help small nonprofits grow to a level that allows them to step up to FundRaiser Select or Professional (www.fundraisersoftware.com) when Basic’s abilities are no longer enough. And it’s that same thinking that prompted us to a modular approach, allowing customers to start with Select, for instance, and add modules for functionality as needed (like Pledge, Membership, and Volunteer management modules).

Over the years, one of the problems we found with that approach was that the cost of even Select was too much more than that of Basic. It was just too big a step for growing organizations to make all at once. And, for some, even Select has more functionality than necessary, like too many codes, too many data fields, too many options, etc.

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FundRaiser's oldest websites were cutting edge... at the time

Screenshot of FundRaiser's second website from 1996
FundRaiser website in 2003

The internet has developed so quickly over the past decade that it’s hard to remember how things looked even just a short while ago. With FundRaiser going live with a new website this week, I began to wonder what our earliest websites looked like. I talked to Gene Weinbeck, founder of FundRaiser, and he was happy to share some memories and a few images of earlier websites. When did FundRaiser first go online? Gene: Our earliest website went up about 1994. It looked like a DOS program. It was done in Times New Roman only, and for sophistication, it used bold and underlining. We don’t have any screenshot of that… no one thought to save it!

What made you go online at that time?

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Client/Server: A GeekSpeak Analogy

A couple of years ago I wrote an article about the differences between our Multi-User versions of FundRaiser and the Client/Server versions of FundRaiser.  And you may want to visit that article for a more technical explanation of things, but in this week's blog I'll attempt to give you the short version.

Client/Server versions can allow more than one person to use the program simultaneously, like Multi-User versions, but that's not their real purpose and strength.  Speed with safety is the real benefit to Client/Server versions, speeding up processes while insuring that no data becomes corrupt or lost.  Most "regular" versions of software are installed directly to the computer at hand, and that computer does all the work, so it's called a "stand alone" setup.  On networks of computers, it can be advantageous to have the program installed on a special computer called a Server, and allow other computers (Clients) to run the program over the network.

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Wait a minute, while we are rendering the calendar
NCOA processing the Ask pledges custom page passwords PayPal on site training recurring gifts Tickles case study membership benefits Snow Birds vacation how-to videos annual campaign donor contact information banquet change of address updating word processor Resiliency accounting software merge fields donation history Task List SYBUNTS End of Year Letters ticket sales flash sales moves management texting donors in honor of donations New Year campaign management Groupings budget Crowdfunding Campaign Donor Portal how to handle auction gifts product news letter donor advised funds animal rescue announcements community broadcasting email new nonprofit appeal #GivingTuesday communications entering auction gifts new donors upgrade Cloud GivingTuesday publicity materials volunteers backing up data reports donor attrition rate mission driven donor features Personalizing giving levels FundRaiser Basic board members thank you letters community supported gardens tech tip government grants National Change of Address Reporting to IRS donor relations importing csv Congratulations Excel support donor attrition anonymous donors donor profile donor preferences Facebook holiday technical support fundraising online donations adding personal notes to letters upgrading donors charity golf tournaments user interface corporate sponsors ticketsales user spotlights customer service operating systems fundraising letters relationship tracking repeat donors social media office new leadership phoning donors solicitors tax summary letters Codes Constant Contact Alternative Addresses prospects data entry monthly giving mode code donor retention rate Reminders segmenting donors transparency correspondence campaign premiums holiday letters auction operational costs arts GoFundMe project major donors Thank You letter templates donor recognition look and feel motivation donor targeting Company culture planned giving training grassroots campaign donor prospects new features Facebook campaign membership programs memorial giving capital campaign Thanksgiving large donations follow up correspondance major gift prospects Importing Data donor retention disaster relief annual maintenance plan community arts nonprofits updates tribute gifts advanced tab spreadsheets donor source gift notes field new version In-Kind gifts training tip merge notes FundRaiser Spark password protection ROI personalizing letters pictures giving history gift entry welcome packet Volunteer module donor engagement grants LYBUNTS targeted mailings lapsed donor mailing customer portal direct mail Network for Good building donor relationships overview data analysis nonprofit fundraising alumni appeal letters planning motivation code volunteering donor slip salutation small donations endowment campaign role of nonprofits happiness foundations security holiday giving increasing giving amounts legacy giving membersip benefits event management online donations general spare fields gift acceptance policy add ons raffle understanding giving trends brick campaign development director donor loyalty FundRaiser Hosted data conversion

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