Tech Tip: Why Am I In Evaluation Mode? We Bought The Program.
Posted: March 2004You position yourself in front of the computer. You're anxious to put this new computer through its paces. After all, the Tech person said that this computer would be faster and more reliable. As it boots up, you marvel at how quiet it is. You have several donations that you need to enter, so you are relieved that this new computer boots up faster than the old one.
You click on the familiar FundRaiser Basic icon and jump back in horror as a window opens telling you that you are in evaluation mode and have 20 days or 13 uses left. How can this be? We bought this program last year!! What is going on?
This scenario depicts events that lead to the most common call that we receive from our users. Any time that you install FundRaiser Basic on a new computer; or a different computer in your organization; you will be asked to enter your registration code.
When you purchase FundRaiser Basic, you receive a registration code. It is printed on a letter that we send with the User's manual. This code unlocks FundRaiser's printing and exporting features, and embeds your organization's name in the program. It really is a good idea to keep this letter in a safe place or write the registration code somewhere on the User's manual for quick and easy reference.
The registration name is usually the name of your organization. This is the name that will appear in your report headings. The registration number is a unique number derived from the Registration Name. If your organization changes their name, let us know and we will issue a new code.
What should you do if you can't find the letter with your FundRaiser Basic registration name and number on it? No need to despair. Give us a call at 800-880-2996 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it.