Index to Support FAQ - FundRaiser Select and Professional

To view the answer to a question, simply click on the question you're interested in.

• Having Trouble Reading FundRaiser Help On a Network?
• How do I import my data from Microsoft® Access?
• How do I import my data from Microsoft® Excel?
• How do I import from a Microsoft® Word Table document?
• Can I export the Microsoft® Outlook Express address book to FundRaiser Select or Professional?
• Why use FundRaiser instead of a program like Microsoft® Access or Excel?

   

• I have composed a letter in FundRaiser that has several functions and fields to be filled in (merged), and although the information is correct, the letter sometimes requires more than the single page. Why is this happening?

   

• Our organization receives pledges for donations, but we don't have a "Payment Schedule" per se, allowing the pledgor to pay whenever and in whatever increments they like. How is this best handled in FundRaiser?

   

• Our labels are printing out all Informal names, like Bill & Betty; how do I tell FundRaiser to use Mr. and Mrs. on all of them?

   

• Why is FundRaiser trying to print Thank You letters for donations that have already had thank you letters printed?

   

• When I try to launch the program, why do I get a message that someone else may be backing up the data, when I'm the only one using the program?

   

• Why does FundRaiser say I'm in Evaluation Mode when I've already paid for the program?

   

• Using Check Readers with FundRaiser

Support FAQ - FundRaiser Basic^®

To view the answer to a question, simply click on the question you're interested in.

• How do I import my data from Microsoft® Access?
• How do I import my data from Microsoft® Excel?
• How do I import from a Microsoft® Word Table document?
• Is it possible to export the Microsoft® Outlook Express address book to FundRaiser Basic?

   

• Why does FundRaiser say I'm in Evaluation Mode, and why won't it let me print?

   

• Why user FundRaiser instead of a program like Access or Excel?

   

• Can I use letters I've written in another word processor and import them, or copy/paste the contents, in FundRaiser?

   

• I have composed a letter in FundRaiser that has several functions and fields to be filled in (merged), and although the information is correct, the letter sometimes requires more than the single page. Why is this happening?

   

• How can I tell FundRaiser Basic that a donor record is to be excluded from mailings?

   

• What causes errors when doing a query, hanging when printing, or lockups in other screens?

   

• How can I change the order in which things are printed?

   

• Why, when printing a letter, is the top-most line a different font size or aligned differently from the rest of the letter?

   

• Is there any way to handle pledges or memberships in Basic?

   

• How do I change the font for the return address on an envelope?

   

• I occasionally get "Illegal Operation" errors. What are they, and how do I avoid or correct them?

   

• Why does FundRaiser Basic say I have "insufficient disk space" after installing to my computer?

   

• How do I get a Donor Report showing all of last year's donations?

   

• How can I transfer newly added donors from one computer to another?