A: There are four FundRaiser programs: FundRaiser Basic, Spark, Select and Professional. Upgrading is when you purchase a higher level program, as when you upgrade from FundRaiser Basic to Spark; or either one to Professional.

Pricing: 100% of what you have paid thus far for a FundRaiser program will be applied to the price of the program you are upgrading to. Basically, you just pay the difference between your old program and the new one. There are two items that are not included in this:
1. AMP payments are the annual maintenance fee that users of FundRaiser Spark, Select and Professional pay for program updates, training, and tech support.
2. Data Conversion costs, if you had any.

Transferring your Data: All of your data will convert from one format to another. Even the form letter templates. And, you can do it yourself without our having to get involved:
To convert from FundRaiser Basic to Spark, Select or Professional, use the File>Import menu choice in Spark, Select or Professional.
To convert from FundRaiser Spark to Select, or from Select to Professional, simply create a backup in your current program, then restore it in your new program.

While this process is designed to be simple and smooth, we are happy to walk you through it, if desired.